At a Glance
- Tasks: Lead Salesforce and business applications to streamline processes and enhance data integrity.
- Company: Join a dynamic B2B SaaS company focused on innovation and growth.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Other info: Collaborative environment with a focus on continuous improvement and user enablement.
- Why this job: Make a real impact by optimising systems that drive business success.
- Qualifications: 7 years of experience with Salesforce and strong problem-solving skills required.
The predicted salary is between 70000 - 90000 € per year.
As the Salesforce & Business Applications Lead, you will connect the dots between People, Processes, and Systems to create the synergy required to scale.
High-Level Goals & Ownership
- Scalable Systems Architecture: Build and maintain the data architecture required to support ARR growth.
- Process Automation: Lead the technical execution of automated workflows that reduce operational friction across Sales, Marketing, and Customer Success.
- Global Data Governance: Embed governance rules directly into SFDC to ensure clean, reliable data for predictive forecasting and ICP insights.
- Tech Stack Synergy: Ensure seamless integrations between Salesforce and critical business applications (e.g., Finance, Legal, and Support tools).
Key Responsibilities
- System Ownership: Act as the primary architect for Salesforce (SFDC) and integrated business applications, ensuring system health and scalability.
- Quote-to-Cash Excellence: Own the technical lifecycle of the Quote-to-Cash process, ensuring smooth handoffs between business units.
- Strategic Requirement Translation: Translate complex business needs into detailed technical requirements, workflows, and system documentation.
- Data Integrity & BI Support: Partner with the RevOps team to ensure reporting systems provide consistent, accurate data for executive decision-making.
- User Adoption & Enablement: Lead technical onboarding and ongoing enablement to ensure GTM teams are utilizing systems at a professional level.
- Project Management: Drive continuous improvement initiatives, running feedback cycles to identify and fix system inefficiencies.
Requirements
- 7 Years of Experience: Extensive experience managing Salesforce and GTM tech stacks (e.g., HubSpot, Outreach, CPQ) in a B2B SaaS environment & proficiency in platform best practices.
- Mastery of GTM Workflows: Deep technical understanding of lead-to-renewal cycles and cross-functional system logic.
- Strategic Problem Solver: Ability to influence stakeholders and prioritize a technical roadmap that balances immediate fixes with long-term scalability.
- Certification: Salesforce Certified Administrator.
- Creative thinking, multitasking abilities, and positive energy.
- High-level English proficiency.
Salesforce and Business Application Lead in Norwich employer: Glassbox
As a Salesforce & Business Applications Lead, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creative problem-solving. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a strong focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce and Business Application Lead in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in Salesforce and business applications. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching the company’s tech stack and recent projects. Tailor your answers to show how your experience aligns with their needs, especially around scalable systems and process automation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Salesforce and Business Application Lead in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Salesforce & Business Applications Lead. Highlight your experience with Salesforce and any relevant tech stacks, showing how you've connected people, processes, and systems in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to lead process automation and ensure data integrity.
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills—illustrate them! Share examples of how you've tackled complex business needs and translated them into technical requirements. We love a strategic problem solver!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Glassbox
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the latest features, best practices, and how they apply to business applications. Being able to discuss specific examples of how you've used Salesforce to drive results will impress the interviewers.
✨Showcase Your Process Automation Skills
Prepare to talk about your experience with process automation. Have a few examples ready where you've successfully implemented automated workflows that reduced operational friction. This will demonstrate your ability to connect people, processes, and systems effectively.
✨Emphasise Data Governance Experience
Since global data governance is key for this role, be ready to discuss how you've embedded governance rules in previous roles. Highlight any experiences where you ensured data integrity and how it impacted decision-making within the organisation.
✨Demonstrate Strategic Problem-Solving
Think of scenarios where you've had to influence stakeholders or prioritise a technical roadmap. Be prepared to explain your thought process and how you balanced immediate fixes with long-term scalability. This will show your strategic mindset and problem-solving abilities.
