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- Tasks: Lead cross-functional programs to optimise revenue workflows and enhance operational efficiency.
- Company: Join Glassbox, a top-rated software company transforming digital customer experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by driving improvements in revenue operations for leading global brands.
- Qualifications: 3-4 years in Revenue Operations with strong analytical and project management skills.
- Other info: Collaborative team culture with a focus on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Glassbox is looking for a Revenue Operations Specialist to join our global team. We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. Our customers include six of the ten largest global banks, the world's largest hotel chain, the largest healthcare provider, and the largest telecommunications company in the U.S.
If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit. Will you join us on this journey?
What will you do?
- Own cross-functional programs focused on Quote-to-Cash excellence, system governance, and operational scalability.
- Identify inefficiencies across sales and revenue workflows and lead optimization initiatives.
- Design and implement GTM processes and cross–business unit efforts, ensuring seamless handoffs between Sales, Finance, Legal, Support, and Customer Success.
- Drive user adoption, run feedback cycles, and lead continuous improvement initiatives.
- Translate business needs into detailed business requirements, workflows, and documentation.
- Track and analyze business and operational KPIs to support strategic planning and forecasting.
- Ensure data accuracy, consistency, and governance across reporting systems.
- Partner with CRM / Business Applications teams and execute system improvements.
- Maintain up-to-date process documentation, playbooks, and internal knowledge hub.
- Act as a reliable partner to GTM teams by answering operational and data-related questions.
- Support onboarding and ongoing enablement related to SFDC processes.
What will you need?
- 3-4 years at least in Revenue Operations, Sales Operations or BizOps roles.
- Strong understanding of Quote-to-Cash, lead-to-renewal, and GTM motion workflows.
- Excellent project management and communication skills; ability to influence without authority.
- Experience writing BRDs and business rules.
- Strong analytical mindset and comfort working with data.
- Ability to manage multiple priorities and work cross-functionally.
- Advanced CRM proficiency.
- Knowledge of SaaS revenue metrics, pipeline health, and funnel optimization.
- Demonstrated experience in process improvement & change management.
- Fluent English — written and verbal.
- Team-oriented, highly organized, proactive, and execution-driven.
Revenue Operations Specialist in Norwich employer: Glassbox
Contact Detail:
Glassbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Specialist in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Glassbox on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into Glassbox's mission and values. Show us how your experience aligns with our goals, especially around enhancing digital customer experiences.
✨Tip Number 3
Practice your STAR method answers for behavioural questions. We love hearing about your past experiences, so make sure you can clearly outline your successes and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Revenue Operations Specialist in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Revenue Operations Specialist. Highlight your experience in Quote-to-Cash processes and any relevant metrics you've worked with. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving digital customer experiences and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used data to drive decisions or improvements in past roles. We love seeing a strong analytical mindset in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our journey at Glassbox!
How to prepare for a job interview at Glassbox
✨Know Your Metrics
As a Revenue Operations Specialist, you'll be dealing with data and KPIs all the time. Brush up on your understanding of SaaS revenue metrics, pipeline health, and funnel optimisation. Be ready to discuss how you've used these metrics in past roles to drive improvements.
✨Master the Quote-to-Cash Process
Familiarise yourself with the Quote-to-Cash workflow, as it's crucial for this role. Prepare examples of how you've identified inefficiencies in sales and revenue workflows and led optimisation initiatives. This will show that you can hit the ground running.
✨Showcase Your Project Management Skills
Project management is key in this position. Think of specific projects where you've successfully managed multiple priorities and worked cross-functionally. Highlight your communication skills and how you've influenced teams without direct authority.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating how you would handle operational challenges or improve processes. This will demonstrate your analytical mindset and proactive approach to continuous improvement.