Head of Finance and Resources

• Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
• Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
• Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
• Overall responsibility, with support from the external bookkeeper and internal staff, for:
• Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
• Ensuring balance sheet and bank is reconciled and reviewed monthly.
• Preparing and developing monthly Management Accounts.
• Oversee preparation of the annual financial statements and manage the external audit.
• Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.

Legal and compliance

• Overall responsibility for compliance with all legislation / codes.
• Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements are met in a timely fashion.

Risk management

• Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
• Overall functional responsibility for health and safety.

Office Management

• Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
• Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
• Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
• Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment

People Management

• Manage the HR function:
• Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
• Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
• Lead on managing employee relations.
• Support and line manage the Finance & Resources team (HR Manager, receptionists).
• Conduct regular supervision meetings and performance appraisals.

Senior Leadership Team

• Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
• Support the CEO and colleagues in setting the strategic direction for Glass Door.
• Represent the CEO on internal or external matters, if appropriate.

Governance

• Manage the Resources Committee and Finance Committee on behalf of the trustees.
• Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
• Organise the Annual General Meeting, including drafting papers and corresponding with members.
• Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
• Manage the Glass Door complaints process.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• Ability to operate at a range of levels; with both gravitas and relate-ability
• A team worker with an open, collaborative style and a practical, "can-do" approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.

Qualifications and Experience

• Minimum CIMA or CIPFA qualification.
• Minimum five years' in-house employment experience post-qualification.
• Experience of leading and inspiring a team.
• Experience of budgeting and financial planning, including modelling / scenario planning.
• Experience with month end reporting.

Knowledge, Skills, Abilities

• Excellent working knowledge of accounting software systems e.g. Xero.
• Fully conversant with best practice in accounting procedures.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases).
• Good interpersonal and verbal communication skills.
• Ability to forward plan and schedule workflows.
• Ability to relate to and work with people from a range of backgrounds.

Desirable

• ACA or ACCA qualification.
• Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs.
• Experience of working in the not-for-profit sector.
• Experience of charity accounting/ the SORP.
• Experience of risk management.