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- Tasks: Be the friendly voice of our company, assisting customers and managing calls.
- Company: Join Glass Doctor, a trusted name in glass repair since 1962.
- Benefits: Enjoy medical, dental, vision, paid time off, and a competitive salary.
- Why this job: Make a positive impact while developing your communication and organisational skills.
- Qualifications: Previous receptionist or call centre experience is a plus.
- Other info: Work in a collaborative environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Glass Doctor serving Western Washington's glass repair needs since 1962 is looking for an office receptionist to make positive impressions and assist our customers.
Receptionist Job Responsibilities:
- Answer high volume of incoming calls by greeting, welcoming, and directing them appropriately.
- Ask clarifying questions to route the caller to the appropriate department or team member.
- Inform customers by answering or referring inquiries.
- Reply to and track web leads and communications.
- Complete various assigned clerical tasks in-between calls.
- Learn and manage the telecommunications system.
- Contribute to the team effort by accomplishing related results as needed.
Receptionist Qualifications / Skills:
- Telephone Skills
- Verbal Communication
- Listening
- Professionalism
- Customer Focus
- Organization
- Informing Others
- Handles Pressure
- Supply Management
Education, Experience, and Licensing Requirements:
- Prior receptionist or call center experience is an asset.
- Familiarity with phone systems.
- Previous experience with Microsoft Office software preferred.
Hours: Monday – Friday 9:00-4:30
Benefits:
- Medical, Dental and Vision
- Paid Time Off
- 401K
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.
Receptionist in Manchester employer: Glass Doctor
Contact Detail:
Glass Doctor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
First things first, make sure you know the company inside out. Glass Doctor has a rich history and a strong focus on customer service, so brush up on their values and services. This will help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! Since you'll be answering a high volume of calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with greeting callers and directing them appropriately.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Lastly, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to handle those web leads like a pro!
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, making positive impressions is key!
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills like telephone skills and customer focus. We love seeing how your experience aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be handling a high volume of calls. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Glass Doctor
✨Know the Company
Before your interview, take some time to research Glass Doctor. Understand their history, values, and what makes them unique in the glass repair industry. This knowledge will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Practice Your Phone Skills
Since you'll be handling a high volume of calls, practice answering the phone in a friendly and professional manner. You could even role-play with a friend to simulate different types of calls. This will help you feel more confident and prepared for the real thing.
✨Prepare for Common Questions
Think about the typical questions you might be asked, such as how you handle pressure or how you prioritise tasks. Prepare specific examples from your past experiences that demonstrate your skills in these areas. This will make it easier for you to articulate your strengths during the interview.
✨Showcase Your Customer Focus
As a receptionist, customer service is key. Be ready to discuss how you've successfully handled customer inquiries in the past. Highlight your ability to listen actively and respond appropriately, as this will show that you understand the importance of making positive impressions.