Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Customer Service Advisor, providing top-notch service and support to customers.
- Company: Motus Commercials is a friendly and inclusive workplace dedicated to exceptional customer service.
- Benefits: Enjoy 23 days holiday, BUPA medical insurance, life assurance, and employee discounts.
- Why this job: Be part of a supportive team that values your growth and promotes diversity.
- Qualifications: Strong customer service skills and excellent communication abilities are essential.
- Other info: Flexible shift patterns available; we encourage everyone to apply!
The predicted salary is between 30000 - 42000 £ per year.
Motus Commercials located in Avonmouth is on the lookout for a dedicatedCustomer Service Advisorto join our friendly team providing exceptional levels of service to our customers. The position will see you working:
45 hours per week, 5 days Monday – Friday, 8am – 5.30pm
(Alternative shift patterns can be discussed)
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
• Holiday allowance of 23 days plus bank holidays rising to 25 days
• A pension that pays through salary sacrifice
• BUPA medical insurance discounted scheme
• Life assurance 2 x salary
• Employee discounts with the Network Benefits
• Employee assistance programme
• Seminars providing education on mental, physical and financial wellbeing
• Engagement & Charity Events
Here atMotus Commercialswe’reproudto employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourageAllto apply and are on the lookout for candidates who act with integrity. Ourcolleagues truly are our most important asset, and we believe in driving a fullyinclusive talent dominated workplaceand you could be just who we are looking for.
As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
As a Customer Service Advisor atMotus Commercialsin AVONMOUTH we will be looking for you to be able to demonstrate:
• High level of customer service skills
• Brilliant levels of communication written and verbal
Main duties for our Customer Service Advisor are:
1. Providing exceptional customer service
2. Utilising various forms of communication for example in person, phone, or email to best handle the customer
3. Dealing with customer queries from acceptance to resolution
4. Exceeding customer expectations by ensuring you are part of a Brilliant Team which provides a quality service to all customers.
5. To embrace all opportunities of learning and developing alongside some of our Brilliant Customer Service Advisors.
6. Maximise opportunities for labour and parts sales whilst offering customer good value for money
7. Promote and upsell vehicle service and maintenance contracts
8. Attend manufacture and dealer training courses to develop and grow skill sets
9. To enjoy your time as aBrilliantColleague within Motus Commercials.
Together We Make a Differenceand it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
Should you wish to apply and be part of theBrilliant Teamat Motus Commercials you can textMOTUS AVO to 66777or apply via the system and you can be assured your application will be acknowledged in a timely manner.
#J-18808-Ljbffr
Service Advisor (1485) employer: Glasgowdaftrucks
Contact Detail:
Glasgowdaftrucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (1485)
✨Tip Number 1
Familiarise yourself with Motus Commercials' values and mission. Understanding their commitment to exceptional customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare examples from your past experiences that showcase your customer service skills. Think of specific situations where you exceeded customer expectations or resolved issues effectively, as these will resonate well with the hiring team.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires brilliant communication, being articulate and clear in your interactions can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Mentioning your willingness to attend training courses and grow alongside the team can demonstrate your commitment to the role and the company.
We think you need these skills to ace Service Advisor (1485)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to exceed customer expectations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service in the past and how you can contribute to the 'Brilliant Team' at Motus Commercials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Service Advisor.
How to prepare for a job interview at Glasgowdaftrucks
✨Showcase Your Customer Service Skills
As a Service Advisor, demonstrating your customer service skills is crucial. Prepare examples of how you've handled difficult customer situations in the past and how you went above and beyond to ensure their satisfaction.
✨Communicate Clearly and Confidently
Brilliant communication is key for this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as confident and approachable.
✨Research Motus Commercials
Familiarise yourself with Motus Commercials and their values. Understanding their commitment to inclusivity and exceptional service will help you align your answers with their company culture during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
