Service Advisor 211/2200 in Glasgow

Service Advisor 211/2200 in Glasgow

Glasgow Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers with queries and manage service bookings in a dynamic environment.
  • Company: Join Motus Commercials, the largest DAF Trucks Dealer Group in Europe.
  • Benefits: Enjoy 23 days holiday, discounted medical insurance, and career progression opportunities.
  • Other info: Flexible hours with onsite mental health support and extensive company benefits.
  • Why this job: Be part of a passionate team and make a difference in customer service.
  • Qualifications: Strong customer service skills and IT literacy required.

The predicted salary is between 25000 - 30000 £ per year.

Service Advisor wanted at Motus Commercials, the largest DAF Trucks Dealer Group in Europe and largest independent commercial vehicle dealer group in the UK. Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials want to be a part of your future.

Location: Glasgow

Hours: Monday to Friday 45 hours

What’s in it for you:

  • 23 days holiday rising to 25
  • Discounted medical insurance
  • Progression opportunities
  • Onsite Mental Health First Aiders
  • Plus many more extensive company benefits!

What are we looking for:

  • High level customer service skills
  • IT literacy
  • Brilliant levels of communication written and verbal
  • Motor trade experience
  • Enthusiastic, team player, flexible

What will you be doing:

  • Dealing with customer queries
  • Manage Service/MOT bookings
  • Liaising with the workshop/customers on the status of vehicles

Address: Bogmoor Road, Glasgow, Glasgow, City Of, G51 4TH

Service Advisor 211/2200 in Glasgow employer: Glasgowdaftrucks

At Motus Commercials, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. Located in Glasgow, we offer competitive benefits such as 23 days of holiday, discounted medical insurance, and ample opportunities for career progression, all while being part of the largest DAF Trucks Dealer Group in Europe. Join us to be part of a passionate team that values your unique aspirations and supports your professional growth.

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Contact Details:

Glasgowdaftrucks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor 211/2200 in Glasgow

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the motor trade. A personal recommendation can go a long way in landing that Service Advisor role.

Tip Number 2

Prepare for the interview by researching Motus Commercials and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.

Tip Number 3

Practice your customer service skills! Think of scenarios you might face as a Service Advisor and how you’d handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Motus Commercials family.

We think you need these skills to ace Service Advisor 211/2200 in Glasgow

Customer Service Skills
IT Literacy
Communication Skills
Motor Trade Experience
Team Player
Flexibility
Query Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about joining Motus Commercials and contributing to our team!

Tailor Your CV:Make sure to customise your CV to highlight your customer service skills and any relevant motor trade experience. We love seeing how your background aligns with what we're looking for!

Be Clear and Concise:In your written application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Service Advisor position at Motus Commercials.

How to prepare for a job interview at Glasgowdaftrucks

Know Your Stuff

Before heading into the interview, make sure you brush up on your knowledge of the motor trade and customer service. Familiarise yourself with common queries that customers might have and how to address them effectively. This will show that you're not just enthusiastic but also well-informed.

Showcase Your Communication Skills

Since brilliant communication is key for a Service Advisor, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will help demonstrate your ability to connect with customers and colleagues alike.

Be Ready for Role-Play Scenarios

Interviews for service roles often include role-play scenarios to assess your customer service skills. Prepare for this by thinking about how you would handle various situations, like managing a complaint or explaining a service process. Practising these scenarios can give you the confidence to shine during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, progression opportunities, or how they support employee wellbeing. This shows your genuine interest in the company and helps you determine if it’s the right fit for you.