At a Glance
- Tasks: Join our Parking Administration team and manage essential back office tasks.
- Company: Glasgow City Council, committed to exceptional customer service.
- Benefits: Hybrid working, full training provided, and a supportive work environment.
- Other info: Temporary position for up to 2 years with opportunities for career development.
- Why this job: Make a difference in your community while enjoying flexibility and growth.
- Qualifications: Self-motivated with strong written communication skills; experience in traffic legislation is a plus.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen for an experienced administrator to join our Parking Administration team based in CBS.
Our Parking team provide back office administration for all parking enforcement, debt management and parking permit processing for Glasgow City Council and 3 other local authorities.
We seek applicants that are self-motivated, who are flexible and are enthused by change. The ideal applicant will bring a commitment to exceptional customer service and can demonstrate excellent written communication skills ensuring that correspondence with motorists is dealt with professionally and in compliance with Parking and Bus Lane legislation.
Although experience of UK road traffic legislation or civil enforcement administration is desirable it is not essential as the successful candidate will receive full training when in post. Hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance.
This post is temporary for a period up to 2 years.
Application Packs: We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.
There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at Accessibility Statement.
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.
For further information about working for us please refer to our website GCC HR Policies.
Senior Clerical Assistant - (Temporary) - GLA15061 employer: Glasgow
Glasgow City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and flexibility through hybrid working arrangements. With a commitment to exceptional customer service and comprehensive training for new hires, employees have ample opportunities for personal and professional growth while contributing to the community. The council values diversity and accessibility, ensuring that all applicants feel welcomed and supported throughout the application process.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clerical Assistant - (Temporary) - GLA15061
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Senior Clerical Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just another candidate, but someone who genuinely cares about providing exceptional customer service and is ready to adapt to changes in the workplace.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with motorists and ensuring compliance with legislation, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Clerical Assistant - (Temporary) - GLA15061
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Clerical Assistant. We want to see how you can bring exceptional customer service and strong written communication skills to our Parking Administration team.
Showcase Your Flexibility:Since we’re looking for self-motivated individuals who thrive on change, don’t forget to mention any experiences that demonstrate your adaptability. Share examples of how you've successfully navigated changes in previous roles.
Be Professional in Your Writing:Your written communication skills are key for this role, so ensure your application is clear, concise, and free from errors. We want to see that you can communicate professionally, just like you would when dealing with motorists.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Glasgow
✨Know Your Stuff
Familiarise yourself with the role of a Senior Clerical Assistant and the specific duties involved in parking administration. Brush up on any relevant legislation, even if it's not essential, as it shows your commitment to understanding the field.
✨Showcase Your Communication Skills
Since excellent written communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times you’ve handled customer queries or written professional correspondence.
✨Embrace Flexibility
Highlight your adaptability during the interview. Share experiences where you successfully managed change or adapted to new processes, as this aligns with the team's need for self-motivated individuals who thrive in dynamic environments.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the team. Inquire about the training process for new hires or how the team manages work-life balance, demonstrating that you’re keen to integrate well into their culture.
