At a Glance
- Tasks: Provide excellent customer service and manage reception duties at the Eastgate building.
- Company: Join Glasgow City Council, a supportive and inclusive workplace.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great team environment with potential for career advancement.
- Why this job: Be the friendly face of the city and make a difference every day.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 22000 - 24000 £ per year.
City Chambers Management provides reception facilities for the City Chambers and other city centre premises. This post will predominantly be at the Eastgate building. The Receptionist is one of a team and will be required to work alongside the existing reception staff to provide overlapping coverage for the opening hours of the premises which is from 8am till 5pm Monday to Friday.
21hrs annual Contractual overtime will also be required for pre-planned events. Our Receptionists work under general instruction, maintain a high standard of customer care and be able to provide an all-encompassing reception service.
If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.
There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.
For further information about working for us please refer to our website GCC HR Policies.
Receptionist - GLA15473 in New Town employer: Glasgow
City Chambers Management is an excellent employer that prioritises a supportive work culture and values its employees' contributions. With a focus on customer care, our Receptionists enjoy a collaborative environment, opportunities for professional growth, and the chance to be part of a team that plays a vital role in the community. Located in the heart of Glasgow, we offer a dynamic workplace with flexible application processes to ensure inclusivity for all candidates.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - GLA15473 in New Town
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common receptionist scenarios with a friend. This will help you feel more confident and ready to showcase your customer care skills when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a reception role. Choose an outfit that reflects professionalism and makes you feel comfortable and confident.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate and you’ll find all the info you need about the role right there.
We think you need these skills to ace Receptionist - GLA15473 in New Town
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Receptionist and help you tailor your application to match our needs.
Show Off Your Customer Care Skills:As a Receptionist, customer care is key! Highlight any previous experience you have in providing excellent service. We want to see how you can contribute to maintaining high standards at our reception.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it helps us keep everything organised!
How to prepare for a job interview at Glasgow
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist at City Chambers Management. Familiarise yourself with their customer care standards and the importance of providing an all-encompassing reception service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare for the interview by practising how you would handle various customer scenarios. Think about how to remain calm under pressure and provide excellent service, even when faced with challenging situations.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the environment you'll be working in. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, what a typical day looks like, or how they measure success in the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
