Monitoring Officer (Readvertisement) - GLA14740
Monitoring Officer (Readvertisement) - GLA14740

Monitoring Officer (Readvertisement) - GLA14740

Full-Time 24255 - 27898 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor safety of vulnerable workers and respond to alarm activations.
  • Company: Join Glasgow City Council's dynamic Neighbourhoods, Regeneration and Sustainability team.
  • Benefits: Enjoy 26 days annual leave, pension scheme, and life insurance.
  • Why this job: Make a real difference in community safety while developing your skills.
  • Qualifications: SIA Licence (CCTV) is a plus; training provided if needed.
  • Other info: Flexible 4 on, 4 off work pattern with excellent career growth opportunities.

The predicted salary is between 24255 - 27898 £ per year.

An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for a Monitoring Officer to join our Alarm Receiving Centre on a permanent basis. NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services. If you’re interested in working within a service that touches on all aspects within the city, please read on.

The Monitoring Officer will be responsible for monitoring the safety of vulnerable workers, responding to fire, intruder and lone worker alarm activations, and reporting incidents of note. Implementing agreed client escalation and business continuity plans and carry out relevant duties within the Alarm Receiving Centre including production of basic incident reports.

Further details regarding what this role entails are noted within the Job Description for the post, whilst the Person Specification document confirms the key competencies you are required to demonstrate in your application. Please note an SIA Licence (CCTV) would be advantageous, though should the successful candidate not hold this training will be provided to allow them to undertake this role.

Contract Details

  • Weekly Hours: an average of 35 hours, 3.5 hours contractual overtime per week
  • Work Pattern: 4 on, 4 off pattern on a rotating pattern of dayshifts (7am – 7pm) and nightshifts (7pm – 7am)
  • Annual Salary: £24,255.68 - £27,898.51 on an incremental scale
  • Additional Payments: In addition to the annual salary the role attracts an annual payment of £2,425.57 - £2,789.85 for the contractual overtime, and an annual non-standard hours (NSH) allowance of £5,335.26.

Please note this is a re advertisement and previous applicants should not re-apply.

Key Pre-Employment Information

As part of the pre-employment checks for this post the successful candidate(s) will have to undergo a BS7858 Security Screening check which will involve a 5 or 10-year career history check, a financial probity check and criminal record screening. This will be completed in addition to the Council’s own standard pre-employment checks, which will be detailed to the successful candidate(s) following interviews.

Benefits of working with us

Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include:

  • 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service
  • 5 days (87.5 hours) paid public holidays each year
  • Local government pension scheme
  • Life and Personal Accident Insurance
  • Occupational Sickness Pay
  • Staff Benefit Scheme
  • Glasgow Credit Union

For guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies.

Application Packs

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help. There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.

Monitoring Officer (Readvertisement) - GLA14740 employer: Glasgow

Glasgow City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Monitoring Officer within the Neighbourhoods, Regeneration and Sustainability team, you will benefit from a generous benefits package, including extensive annual leave, a local government pension scheme, and opportunities for training and development. Working in the heart of Glasgow, you'll play a vital role in ensuring the safety of vulnerable workers while enjoying a balanced work-life schedule with a rotating shift pattern.
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Contact Detail:

Glasgow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Monitoring Officer (Readvertisement) - GLA14740

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working at Glasgow City Council. A friendly chat can give you insider info and maybe even a referral.

✨Tip Number 2

Prepare for the interview by researching common questions for Monitoring Officer roles. Think about how your skills match the job description and be ready to share examples from your experience.

✨Tip Number 3

Show your passion for the role! When you get the chance to speak, let them know why you’re excited about working in the Alarm Receiving Centre and how you can contribute to the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and benefits there.

We think you need these skills to ace Monitoring Officer (Readvertisement) - GLA14740

Monitoring Skills
Incident Reporting
Alarm Response
Client Escalation
Business Continuity Planning
SIA Licence (CCTV)
Attention to Detail
Communication Skills
Teamwork
Adaptability
Problem-Solving Skills
Time Management
Safety Awareness
Technical Aptitude

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Monitoring Officer role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!

Highlight Relevant Experience: When filling out your application, focus on your experience that relates directly to monitoring safety and responding to alarms. Use specific examples to demonstrate your competencies, as this will make your application stand out to us.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make sure every word counts and showcases your suitability for the role.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us without any hiccups. Plus, you’ll find all the info you need about the role and benefits there too!

How to prepare for a job interview at Glasgow

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Monitoring Officer. Familiarise yourself with the key tasks like monitoring alarms and reporting incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, such as responding to an alarm activation. Think about your past experiences and how they relate to the job. Practising these scenarios can help you articulate your thought process during the interview.

✨Highlight Relevant Skills

Emphasise any experience you have with safety monitoring or working in high-pressure environments. If you have an SIA Licence or relevant training, make sure to mention it. Even if you don’t, express your willingness to learn and adapt quickly.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the team, the Alarm Receiving Centre, or the challenges faced in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Plus, it makes for a more engaging conversation!

Monitoring Officer (Readvertisement) - GLA14740
Glasgow
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  • Monitoring Officer (Readvertisement) - GLA14740

    Full-Time
    24255 - 27898 £ / year (est.)
  • G

    Glasgow

    50-100
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