At a Glance
- Tasks: Support HR team by providing expert guidance and managing complex cases.
- Company: Join Glasgow City Council, a leader in public service and community support.
- Benefits: Enjoy hybrid working options and a commitment to work-life balance.
- Other info: Confidential conversations available with HR Manager for interested candidates.
- Why this job: Make a real impact in HR while developing your skills in a supportive environment.
- Qualifications: Broad HR experience and a relevant qualification or working towards one.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About the Role
We\'re recruiting for a skilled and experienced HR Officer to support our busy HR Team within Education Services. If you\'re passionate about delivering high-quality HR support and guidance and have proven experience of improving HR service delivery, we want to hear from you.
The role includes
- Providing expert HR guidance to Heads of Establishment across the city
- Managing complex cases in a unionised environment
- Supporting and advising a team of HR Advisors
- Leading and contributing to HR service improvement initiatives
- Promoting best practice through training delivery and helping to shape policy development
What you\'ll bring
- Broad HR experience with an emphasis on complex case management
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Proven digital literacy and data analysis capabilities
- Strong influencing and negotiation skills
- A commitment to continuous improvement and customer-focused service delivery
Hybrid working is available in this role. If you\'re shortlisted for the post we look forward to telling you more about our approach to ensuring the needs of the service are met along with the flexibility to manage and maintain your work life balance.
We are committed to supporting the successful candidates with their future career pathway through their development and success in the post. Ideally, you will be in possession of, or working towards, a relevant HR qualification.
If you would like to have a confidential conversation with us about the roles on offer, please contact Karen Strachan, HR Manager, at karen.strachan@glasgow.gov.uk or on 07788 568686. Interviews will take place week commencing 22 September 2025.
Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
GCC Job Evaluation
For further information about working for us please refer to our website GCC HR Policies
HR Officer - GLA14135 in Glasgow employer: Glasgow
Glasgow City Council is an excellent employer, offering a supportive and dynamic work environment for HR professionals. With a commitment to employee development and a focus on work-life balance through hybrid working options, we empower our staff to thrive in their roles while contributing to meaningful service improvements across the city. Join us to be part of a collaborative team that values continuous improvement and fosters strong relationships within a diverse community.
StudySmarter Expert Advice🤫
We think this is how you could land HR Officer - GLA14135 in Glasgow
✨Tip Number 1
Familiarise yourself with the specific HR policies and practices of Glasgow City Council. Understanding their approach to HR service delivery will help you align your experience with their expectations during discussions.
✨Tip Number 2
Prepare examples of complex case management scenarios you've handled in the past. Being able to discuss these experiences confidently will demonstrate your capability to manage similar situations in a unionised environment.
✨Tip Number 3
Showcase your communication and relationship-building skills by networking with current or former employees of Glasgow City Council. This can provide insights into their culture and values, which you can reference in your conversations.
✨Tip Number 4
Highlight your commitment to continuous improvement by discussing any HR initiatives you've led or contributed to. This will resonate well with their focus on service improvement and best practices.
We think you need these skills to ace HR Officer - GLA14135 in Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in HR, particularly in complex case management and service improvement.
Highlight Relevant Experience:In your CV and cover letter, emphasise your broad HR experience, especially any roles where you managed multiple priorities or worked in a unionised environment. Use specific examples to demonstrate your skills in communication, relationship-building, and digital literacy.
Showcase Your Skills:Make sure to showcase your influencing and negotiation skills in your application. Provide examples of how you've successfully navigated challenging situations or improved HR service delivery in previous roles.
Proofread Your Application:Before submitting, carefully proofread your application for any errors or typos. A well-presented application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Glasgow
✨Showcase Your HR Expertise
Be prepared to discuss your broad HR experience, especially in complex case management. Highlight specific examples where you've successfully navigated challenging situations, as this will demonstrate your capability to handle the demands of the role.
✨Emphasise Communication Skills
Since the role involves providing expert guidance and supporting a team, it's crucial to showcase your excellent communication and relationship-building skills. Prepare anecdotes that illustrate how you've effectively communicated with various stakeholders in previous roles.
✨Demonstrate Digital Literacy
With the emphasis on digital literacy and data analysis, be ready to discuss your experience with HR software and data management tools. Bring examples of how you've used data to improve HR service delivery or inform decision-making.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think about past experiences where you had to influence others or lead service improvement initiatives, and be ready to explain your thought process and outcomes.
