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- Tasks: Supervise pools and provide top-notch customer service to swimmers.
- Company: Join Glasgow Life, dedicated to transforming lives through community programs and events.
- Benefits: Enjoy 30 days holiday, pension scheme, discounted memberships, and more perks!
- Why this job: Be part of a vibrant team making a difference in the community while gaining valuable skills.
- Qualifications: Must be a competent swimmer and hold or complete a lifeguard qualification.
- Other info: Flexible shifts across various venues with a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for Glasgow Life Assistants (Pool Lifeguard) to join us on a full time (35 hours) permanent basis., As a Glasgow Life Assistant (Pool Lifeguard) you’ll be an integral part of the team by delivering exceptional customer service to our swimmers and customers. You’ll go going above and beyond to deliver the highest of standards when dealing with customers and cleanliness in our venues. Reporting to the Duty Manager and working alongside an established team, you’ll be responsible for supervision of both our pools and customers.
The candidate
If you’re interested in joining us as a Glasgow Life Assistant (Pool Lifeguard) you’ll need:
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To be a competent swimmer (be able to achieve a timed 100m swim & deep dive).
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Hold an existing pool lifeguard qualification OR be able to complete the STA Pool Lifeguard qualification within 12 weeks (delivered by Glasgow Life)
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Commitment to attend regular work training to maintain your qualification.
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Excellent communication and customer service skills.
You can read the full person specification for this role under the ‘Job Attachments’ section.
Full time roles are 35 hours per week 5 out of 7 days.
Depending on the venue, our earliest shift starts at 5.45am and latest finishes at 10.30pm (Monday to Friday) and weekends operate from 8am with closing at 8pm. Rotas typically work on a 3 rolling week rotation, so you’ll know what hours you are working in advance.
Our city-wide teams support venues across Glasgow as required, but everyone has a primary venue which will be discussed at interview. We have vacancies currently at 6 of our pools – Bellahouston, Scotstoun, Tollcross, Springburn, Gorbals and Maryhill.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 19th January and interviews are provisionally scheduled for w/c 27th January.
The selection process for this role is a two step process. The first step will be a swim test to assess your swimming ability. If you are successful in the swim test, you will move on to a competency based interview immediately following the swim test.
Membership of the Protection of Vulnerable Groups Scheme will be essential on taking up appointment. Please note successful candidates for the above position will be required to pay for their PVG Membership/or Scheme Checks.
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30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
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Membership of the Local Government Pension Scheme
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Discounted Glasgow Club membership and money off in our museum shops and online store
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Option to buy extra annual leave
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Cycle-to-work scheme
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And much more!
Diversity matters at Glasgow Life
https://www.glasgow.gov.uk/jobevaluation for more information.
For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us
Glasgow Life Assistant (Pool Lifeguard)- 12 Posts employer: Glasgow
Contact Detail:
Glasgow Recruiting Team
+441412871054
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Life Assistant (Pool Lifeguard)- 12 Posts
✨Tip Number 1
Make sure you practice your swimming skills regularly, especially focusing on the timed 100m swim and deep dive. This will not only help you pass the swim test but also boost your confidence during the selection process.
✨Tip Number 2
Familiarize yourself with Glasgow Life's values and customer service standards. Being able to demonstrate your understanding of these during the competency-based interview will show that you're a great fit for the team.
✨Tip Number 3
Prepare for the swim test by ensuring you have all necessary gear ready and arrive early to the venue. This will help you feel relaxed and focused, allowing you to perform your best.
✨Tip Number 4
Engage with current employees or alumni from Glasgow Life if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Glasgow Life Assistant (Pool Lifeguard)- 12 Posts
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Glasgow Life Assistant (Pool Lifeguard). Review the job description carefully and highlight key skills and qualifications required.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or lifeguarding. Mention specific instances where you demonstrated excellent communication skills or handled challenging situations.
Prepare for the Swim Test: Since the selection process includes a swim test, practice your swimming skills to ensure you can meet the timed 100m swim requirement. Being well-prepared will boost your confidence during the assessment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for swimming and customer service. Explain why you want to work with Glasgow Life and how you can contribute to their mission of providing exceptional experiences for visitors.
How to prepare for a job interview at Glasgow
✨Show Your Swimming Skills
Since the first step of the selection process is a swim test, make sure to practice your swimming technique and endurance. Being able to demonstrate your swimming ability confidently will set a positive tone for the rest of the interview.
✨Highlight Customer Service Experience
As a Glasgow Life Assistant (Pool Lifeguard), exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers, showcasing your communication skills and commitment to service.
✨Understand the Role and Responsibilities
Familiarize yourself with the specific duties of a Pool Lifeguard at Glasgow Life. Be ready to discuss how you would ensure safety in the pool, maintain cleanliness, and support your team, demonstrating that you are proactive and responsible.
✨Be Ready for Questions on Teamwork
You will be working alongside an established team, so expect questions about teamwork and collaboration. Think of instances where you successfully worked as part of a team, and be prepared to discuss how you can contribute positively to the team dynamic.
