At a Glance
- Tasks: Join our mailroom team to scan, index, and manage important documents.
- Company: Glasgow City Council, committed to community service and support.
- Benefits: Hybrid working, comprehensive training, and a supportive work environment.
- Other info: Flexible hours to help you balance work and life.
- Why this job: Make a difference in your community while gaining valuable clerical experience.
- Qualifications: Detail-oriented with a willingness to learn and support team tasks.
The predicted salary is between 30000 - 42000 € per year.
Overview
Glasgow City Council is seeking a reliable and detail- oriented clerical officer to join our busy Customer and Business Services mailroom team. The successful candidate will support the day to day operation of incoming and outgoing mail services in the Document Management Unit (DMU).
The successful candidate will be responsible for scanning and digitally indexing, mainly revenue and benefit mail and documents, to citizen and business accounts held on our core computer systems. Additional responsibilities include support with various clerical tasks as and when required, photocopying and data entry.
Comprehensive training and supervisory support will be provided.
Hybrid working is available in this role. If you are shortlisted for the post we look forward to telling you more about our approach to ensuring the needs of the business are met along with flexibility to manage and maintain your work life balance.
Responsibilities
- Scan and digitally index mail and documents, primarily related to revenue and benefits, for citizen and business accounts on core computer systems.
- Perform various clerical tasks as required, including photocopying and data entry.
- Support day-to-day mailroom operations within the Document Management Unit (DMU).
Application Packs
The following alternative Application Packs can be requested in other formats, for example Braille, Audio, and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert when requesting this to ensure you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.
Working for Us\\Job Evaluation
For further information about working for us please refer to our website GCC HR Policies
Clerical Officer (3 Posts) - GLA14397 in Glasgow employer: Glasgow
Glasgow City Council is an excellent employer, offering a supportive work environment where employees can thrive. With comprehensive training and hybrid working options, we prioritise work-life balance while providing opportunities for personal and professional growth within our dedicated Customer and Business Services team. Join us to make a meaningful impact in the community while enjoying the benefits of a flexible and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer (3 Posts) - GLA14397 in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Glasgow City Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common clerical officer questions. We should also think of examples from our past experiences that showcase our attention to detail and organisational skills. Confidence is key!
✨Tip Number 3
Show off our tech skills! Since the role involves scanning and indexing documents, we should brush up on any relevant software or tools. Being tech-savvy can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep an eye on any updates or additional roles that might pop up.
We think you need these skills to ace Clerical Officer (3 Posts) - GLA14397 in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a clerical officer and tailor your application to highlight your relevant skills and experiences.
Show Off Your Attention to Detail:As a clerical officer, attention to detail is key! When filling out your application, double-check for any typos or errors. We want to see that you can present information clearly and accurately.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Glasgow
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a clerical officer. Familiarise yourself with tasks like scanning, indexing, and data entry. This will help you confidently discuss how your skills align with the job.
✨Showcase Your Attention to Detail
Since the role requires a detail-oriented approach, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching errors in documents or ensuring accurate data entry, be ready to share these stories.
✨Ask About Training and Support
Glasgow City Council mentions comprehensive training and supervisory support. Use this to your advantage by asking questions about the training process during the interview. This shows your eagerness to learn and adapt to their systems.
✨Emphasise Flexibility and Teamwork
Highlight your ability to work in a hybrid environment and your willingness to support team operations. Discuss how you can contribute to the mailroom team and manage your work-life balance effectively, which is important for this role.
