At a Glance
- Tasks: Manage and monitor CCTV operations to enhance public safety across Glasgow.
- Company: Join Glasgow City Council's dynamic Neighbourhoods, Regeneration and Sustainability team.
- Benefits: Competitive salary, generous leave, pension scheme, and overtime pay.
- Other info: Flexible shift patterns with excellent career progression opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in CCTV control rooms and strong communication skills required.
The predicted salary is between 27687 - 32622 £ per year.
An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for a CCTV Operator/Chargehand to join our Public Space CCTV service on a permanent basis. NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services.
What the job involves:
Based within the Glasgow Operations Centre (GOC), our Public Space CCTV team manage 420 public space cameras across the city, working with internal Council departments and agencies including Traffcom (Traffic Management), Police Scotland, Scottish Fire and Rescue, and the Clean Glasgow Initiative. This partnership working supports the daytime and nighttime economy in Glasgow and aims to help make our city safer for all citizens. The CCTV Operator/Chargehand provides day-to-day support to the CCTV Supervisor, and when the Supervisor is off will provide supervisory cover for a team of Operators on a shift rota to ensure the delivery of the Public Space CCTV service in accordance with set policies, procedures and guidelines, to maintain safe and secure communities across the city.
What we’re looking for:
- You must have good verbal communication and interpersonal skills.
- The ability to provide excellent customer service.
- Previous experience of working within a CCTV control room environment.
- Knowledge of CCTV incident management systems.
- Previous supervisory experience is desirable, but not essential.
- An SIA CCTV licence is an essential requirement for this job.
What we’re offering:
A core salary starting at £27,687.08 rising to £32,622.40 on an incremental scale. In addition to the annual salary, the job attracts an annual payment of £2,768.71 - £3,262.24 for contractual overtime and an annual non-standard hours (NSH) allowance of £5,518.15. The role will work on a 4 on, 4 off basis with a work pattern of two shifts at 7am – 7pm, two shifts at 7pm – 7am, followed by four rest days. Shift times are inclusive of a 1-hour unpaid break and equate to an average of 35 hours work per week plus 3.5 hours contractual overtime. An Annual leave entitlement which starts at 182 hours per year, rising to 203 hours after 5 years’ continuous service, plus an additional Public Holiday entitlement of 87.5 hours per year.
Enrolment in the Local Government Pension Scheme; the ability to join the Glasgow Credit Union, who offer a variety of loans, savings and mortgages exclusively for their members; and the ability to make direct contributions from your salary to the Hospital Saturday Fund who offer individual and family health plans.
Pre-Employment Information: As part of the pre-employment checks for this post the successful candidate(s) will have to undergo a Non-Police Personnel Vetting Level 1 check which assesses the honesty, integrity, reliability, and overall suitability for clearance of non-police personnel who have unsupervised physical and/or remote access to police premises, classified police information and/or intelligence, financial or operational assets, and/or police systems.
Application Packs: We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.
Further Information: Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.
CCTV Operator/Chargehand - GLA15518 employer: Glasgow
Glasgow City Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a CCTV Operator/Chargehand, you will benefit from competitive salaries, generous annual leave, and access to the Local Government Pension Scheme, alongside unique opportunities to contribute to the safety and sustainability of Glasgow's communities. With a commitment to inclusivity and accessibility, we ensure that all employees can thrive in their roles while making a meaningful impact on the city.
