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- Tasks: Be the friendly face of the City Chambers, assisting staff and visitors daily.
- Company: Join Glasgow City Council, a key player in local governance and community services.
- Benefits: Enjoy flexible shifts, overtime opportunities, and a supportive work environment.
- Why this job: Make a real impact in your community while gaining valuable experience in a dynamic setting.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work a 2-way shift pattern, Monday to Friday, with potential for overtime during holidays.
The predicted salary is between 24000 - 36000 £ per year.
The Attendant is required to be a first point of contact to staff and external visitors to the high profile City Chambers complex. They carry out a variety of duties and will contribute to the day to day running of the City Chambers and additional operational requirements.
The Attendant will be required to work under general instructions, respond to customer queries and have a practical knowledge of work systems across a number of buildings with a wide variety of users. Attendants will operate a 2 way shift pattern, Monday to Friday between the hours of 7.00am and 9.00pm and will contribute to the day to day running of the City Chambers and additional operational premises. There is a requirement to work 285 hours contractual overtime per annum which include working over public holiday weekends.
Attendant - GLA13780 employer: Glasgow
Contact Detail:
Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendant - GLA13780
✨Tip Number 1
Familiarise yourself with the City Chambers complex and its operations. Understanding the layout and the various functions of the buildings will help you respond to queries more effectively and demonstrate your initiative during the interview.
✨Tip Number 2
Brush up on your customer service skills. As the first point of contact, you'll need to handle a variety of inquiries. Practising how to remain calm and professional in different scenarios can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding the shift pattern. Showing that you are willing to adapt to the required hours, including public holidays, will highlight your commitment to the role.
✨Tip Number 4
Research Glasgow City Council's values and recent initiatives. Being knowledgeable about the organisation will not only help you answer questions but also allow you to align your responses with their mission during the interview.
We think you need these skills to ace Attendant - GLA13780
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of the Attendant position. Highlight key duties such as being the first point of contact and responding to customer queries, as these will be important in your application.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the job requirements. Emphasise any previous roles where you interacted with the public or managed operational tasks, as this will demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work as an Attendant at the City Chambers. Mention your ability to work under general instructions and your practical knowledge of work systems, which are crucial for this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are essential traits for the role.
How to prepare for a job interview at Glasgow
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Attendant at the City Chambers. Familiarise yourself with the daily tasks, such as responding to customer queries and managing the operational requirements of the building.
✨Demonstrate Customer Service Skills
As the first point of contact for visitors, it's crucial to showcase your customer service skills. Prepare examples of how you've handled customer queries or difficult situations in the past to illustrate your ability to provide excellent service.
✨Be Ready for Shift Work
Since the role involves a 2-way shift pattern, be prepared to discuss your availability and flexibility. Highlight any previous experience with shift work and how you manage your time effectively.
✨Research the Organisation
Take some time to learn about Glasgow City Council and its values. Understanding the organisation's mission will help you align your answers with their goals and demonstrate your genuine interest in working for them.
