Operations Manager
Job Details
Job Title: Operations Manager / Operational Supervisor, Glasgow Wood. Part-time. 28 Hours per week.
Job Reports To: Managing Director, Glasgow Wood. Salary: £30,000-£35,000 pro rata.
Based at: Unit 6 Barclay Curle Complex, 739 South Street, Glasgow. G14 0BX
Job Purpose
To lead and manage the day-to-day operations of Glasgow Wood as a social enterprise, delivering sustainable wood recycling and reuse services, while working towards long-term financial self-sufficiency. The role is responsible for ensuring a safe, efficient and effective operational performance, and developing income-generating opportunities. This role also involves leading and supporting staff, promoting high standards of environmental, social and health and safety performance, all in collaboration with the Board of Directors, Managing Director and wider team.
Key Accountabilities
- 1. Lead the day-to-day operation of Glasgow Wood, ensuring the effective delivery of wood recycling, reuse and retail activities, in support of the organisation’s social, environmental and commercial objectives.
- 2. Ensure all operational resources, including staff, facilities, plant, equipment and materials, are deployed efficiently and safely, to meet business needs.
- 3. Support the long-term sustainability of the organisation by identifying and implementing opportunities to increase income generation through wood recycling, reuse, sales and related activities.
- 4. Lead, motivate and manage operational staff, ensuring appropriate staffing levels, workforce planning and skills development, so that current and future business requirements are met.
- 5. Foster a positive, inclusive and high-performance culture that reflects the values and social goals of Glasgow Wood.
- 6. Ensure Glasgow Wood delivers against its environmental, community and social enterprise objectives, by maximising the diversion of wood waste from landfill and creating positive outcomes for customers, staff and local communities.
- 7. Monitor and report on key operational, environmental and social performance indicators as required
- 8. Develop, implement and maintain effective operational systems, procedures and controls to support efficient financial, administrative and business processes.
- 9. Ensure accurate recording and reporting of operational and business information, including sales, invoicing, financial records, tonnage data, staff records and performance metrics.
- 10. Lead the implementation and ongoing management of health, safety and environmental compliance across all operational activities.
- 11. Ensure the organisation meets all statutory, regulatory and internal compliance requirements, promoting a culture of safe working at all times.
- 12. Work collaboratively with the Board of Directors and Managing Director to develop and maintain effective governance and risk management arrangements.
Job Skills, Experience and Qualifications
Skills
- Strong leadership and management skills.
- Excellent organisational and planning skills.
- Strong problem solving and decision making skills.
- Ability to analyse operational and financial data, to make informed decisions.
- Effective communication skills.
Experience
- Experience in an operation, business, production, recycling, manufacturing, logistics or social enterprise management role.
- Leading and managing teams, including recruitment, performance management, staff development and workforce planning.
- Managing operational resources and budgets to achieve organisational objectives.
- Experience of ensuring compliance with health and safety legislation, and best practice.
- Experience of working collaboratively with a range of stakeholders, including staff, customers, suppliers, community partners and governing bodies.
Experience of working in a social enterprise or registered charity would be advantageous.
A Health and Safety related qualification would be desirable.
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