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- Tasks: Be the friendly face of our golf facilities, guiding guests and managing bookings.
- Company: Join the vibrant team at Glasgow Westerwood Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and support for professional qualifications.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Combine your passion for golf with a rewarding customer-facing role.
- Qualifications: Knowledge of golf and a positive, organised attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer facing role?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members as well as taking bookings and support with membership sales.
Is this the role for me?
- An understanding of golf
- A passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Curious to find out more? Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Golf Team Member in Glasgow employer: Glasgow Westerwood Hotel, Spa & Golf Resort
Contact Detail:
Glasgow Westerwood Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Team Member in Glasgow
✨Tip Number 1
Get to know the golf scene! Brush up on your golf knowledge and stay updated on the latest trends. This will help you connect with guests and show your passion for the sport during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with handling different guest scenarios. Remember, a friendly attitude goes a long way in making a great first impression.
✨Tip Number 3
Network like a pro! Attend local golf events or join online forums to meet people in the industry. You never know who might have a lead on a job or offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team at The QHotels Collection.
We think you need these skills to ace Golf Team Member in Glasgow
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you’re not just knowledgeable but genuinely excited about the sport and how it connects with our guests.
Customer Service is Key: Since this role is all about making a great first impression, emphasise your customer service skills. Share examples of how you've helped customers in the past – we love to see that friendly attitude!
Be Organised and Timely: Good time management is crucial in this role. In your application, mention any experiences where you’ve successfully managed multiple tasks or bookings. It shows us you can handle the hustle and bustle!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Glasgow Westerwood Hotel, Spa & Golf Resort
✨Know Your Golf
Brush up on your golf knowledge before the interview. Be ready to discuss different aspects of the game, from rules to famous players. This will show your passion and understanding of the sport, which is crucial for a Golf Team Member.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a guest or resolved a complaint effectively. This role is all about making a great first impression!
✨Time Management Matters
Since this role involves taking bookings and managing memberships, be ready to talk about how you handle time management and organisation. Share specific strategies you use to stay organised and ensure everything runs smoothly.
✨Show Your Enthusiasm
Let your passion for golf and hospitality shine through during the interview. Smile, maintain eye contact, and express your excitement about the opportunity to work at the Glasgow Westerwood Hotel. A positive attitude can make a big difference!