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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Glasgow Westerwood Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Be part of a diverse team committed to inclusivity and sustainability.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 1040 - 1248 £ per month.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more?
Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Glasgow employer: Glasgow Westerwood Hotel, Spa & Golf Resort
Contact Detail:
Glasgow Westerwood Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Glasgow
✨Tip Number 1
Get to know the company! Research Glasgow Westerwood Hotel and The QHotels Collection. Understanding their values and what they offer can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and time management. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining the team at The QHotels Collection. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Team Member in Glasgow
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest experiences! Share any relevant experiences or stories that highlight your customer service skills. We love to hear about what makes you tick!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your time management and organisational skills, as well as your ability to work under pressure. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Glasgow Westerwood Hotel, Spa & Golf Resort
✨Know Your Guest Experience
Make sure you understand what exceptional guest service looks like. Think about your own experiences as a customer and how you can apply that to the role. Be ready to share examples of how you've gone above and beyond for guests in the past.
✨Familiarise Yourself with the Menu
Before the interview, take some time to learn about the dining options available at the hotel. Knowing the menu and any current promotions will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Time Management Skills
Prepare to discuss how you manage your time effectively, especially in a busy environment. Think of specific instances where you successfully juggled multiple tasks or worked under pressure, as this is crucial in the food and beverage sector.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team ensures guest satisfaction. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.