At a Glance
- Tasks: Lead a team, manage store operations, and deliver top-notch customer service.
- Company: Join a fun and inclusive team at Domino's, where every day is an adventure.
- Benefits: Competitive pay, flexible hours, staff discounts, and 28 days paid holiday.
- Other info: Enjoy a supportive environment with clear pathways for career progression.
- Why this job: Kickstart your career in management with hands-on training and real impact.
- Qualifications: Strong organisational skills and a passion for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
The Role: As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast‑paced environment
- Maintain a clean, safe and welcoming store environment
About You:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).
Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process. We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Manager in Training in Glasgow employer: Glasgow West End
At Domino's, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With competitive pay, flexible working hours, and comprehensive training, we provide ample opportunities for personal and professional growth while ensuring our employees enjoy delicious staff discounts. Join us in a fun, fast-paced environment that celebrates diversity and fosters community engagement, making your role as an In Store Team Member both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Training in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Glasgow West End, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Glasgow West End!
We think you need these skills to ace Manager in Training in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Glasgow West End, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Glasgow West End and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Glasgow West End that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Glasgow West End
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
