At a Glance
- Tasks: Lead a team, manage store operations, and deliver top-notch customer service.
- Company: Join a fun and inclusive team at Domino's, where every day is an adventure.
- Benefits: Competitive pay, flexible hours, staff discounts, and 28 days paid holiday.
- Other info: Enjoy a supportive environment with clear pathways for career progression.
- Why this job: Kickstart your career in management with hands-on training and real impact.
- Qualifications: Strong organisational skills and a passion for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
The Role: As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5-star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast‑paced environment
- Maintain a clean, safe and welcoming store environment
About You:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).
Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process. We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Manager in Training in Glasgow employer: Glasgow West End
At Domino's, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that fosters personal and professional growth. As a Manager in Training at our Glasgow location, you'll benefit from competitive pay, flexible working hours, and a clear career progression pathway, all while working in a fun environment that values teamwork and employee recognition. Join us to lead a passionate team and deliver exceptional service in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Training in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in the past. This is key for a role that focuses on delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Manager in Training in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading or managing teams. We want to see how you've motivated others and delivered great results, so share specific examples that showcase your leadership style.
Emphasise Customer Service:Since this role is all about delivering exceptional customer service, don’t forget to mention your customer service experience. Tell us about times when you went above and beyond to delight customers, as this will really resonate with us.
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Glasgow West End
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Manager in Training entails. Familiarise yourself with the key responsibilities like leading a team and delivering exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated others. Think about times when you’ve coached someone to improve their performance or resolved a conflict. This will demonstrate your ability to lead by example, which is crucial for this position.
✨Demonstrate Customer Service Excellence
Since the role focuses heavily on customer service, be ready to discuss how you would handle various customer scenarios. Share specific instances where you went above and beyond to delight customers, as this will highlight your commitment to maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
