Housekeeping Supervisor

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

POSITION SUMMARY

Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Housekeeping Supervisor to join our Housekeeping team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service.

The Impact You’ll Make: As a Housekeeping Supervisor, you will ensure staff works together as a cohesive team, optimizing service and meeting guest needs. Adhering to company safety and security policies, you will maintain high standards of uniform and personal appearance. Your role will involve inspecting guest rooms and public areas, ensuring cleanliness meets our high standards.

Key Responsibilities:

• Inspect guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
• Assist Housekeeping management in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments.
• Communicate issues to next shift.
• Complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Cover Person on Duty Shifts.

Who We Are Looking For:

We seek an enthusiastic, motivated individual with experience in a similar role within the hospitality or travel and tourism industry. The ideal candidate is a team player, fast learner, adaptable, and possesses exceptional attention to detail, interpersonal, and communication skills. You should be:

• Proactive and reliable.
• Responsible and highly motivated.
• Skilled in effective communication and negotiation.
• Flexible, with problem-solving skills and multi-tasking ability.
• Previous experience as Housekeeping Supervisor preferred.

Perks You Deserve:

• Explore discounted stays at 9,000 Marriott hotels worldwide.
• Free use of Glasgow Marriott Leisure Club facilities.
• Wellness and Mental Health Programmes.
• Access to curated discounts, rewards, and perks with top brands via our benefits website.
• Free meal during shifts.
• Staff parking during shifts.
• Learning & Development opportunities from entry-level to leadership development.

A Little More About Us: Marriott International boasts over 500 global locations, continually advancing the art of hosting to ensure brilliant travel experiences for our guests. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and meticulous details. Together, we will innovate and reinvent the future of travel.

Apply now to start your journey with Marriott!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.