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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and handle enquiries with confidence.
- Company: Join the Glasgow Marriott Hotel, a renowned name in hospitality.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant work environment.
- Why this job: Be part of creating memorable experiences in a dynamic hotel setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills.
- Other info: Perfect for students looking for part-time work in a lively atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
As a Front Desk Associate at the Glasgow Marriott Hotel, you are more than just the first point of contact; you are the beginning of our guests' experience. Your role is to create a warm, professional, and memorable welcome from the very first interaction. You'll process check-ins and check-outs seamlessly, handle enquiries with confidence, and share your knowledge of our hotel and the vibrant city.
Front Office Receptionist employer: Glasgow Marriott Hotel
Contact Detail:
Glasgow Marriott Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Receptionist
✨Tip Number 1
Familiarise yourself with the Glasgow Marriott Hotel and its services. Knowing the ins and outs of the hotel will help you answer guest enquiries confidently and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you feel more comfortable handling various situations that may arise at the front desk.
✨Tip Number 3
Research common front office software and systems used in hotels. Being familiar with these tools can give you an edge during the interview process, as it shows your readiness to hit the ground running.
✨Tip Number 4
Network with current or former employees of the Glasgow Marriott Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Front Office Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Front Office Receptionist. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a warm and professional atmosphere for guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel. Mention why you want to work at the Glasgow Marriott Hotel and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Front Office Receptionist.
How to prepare for a job interview at Glasgow Marriott Hotel
✨Showcase Your Customer Service Skills
As a Front Office Receptionist, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.
✨Know the Hotel and Local Area
Familiarise yourself with the Glasgow Marriott Hotel and its amenities, as well as popular attractions in the area. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, focus on speaking clearly and maintaining a friendly tone. You might also want to practice answering common interview questions to ensure you convey your thoughts well.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professional image expected in a front office role.
