At a Glance
- Tasks: Deliver exceptional food and beverage service while creating memorable guest experiences.
- Company: Join Marriott Hotels, a global leader in hospitality known for its warm and welcoming culture.
- Benefits: Enjoy discounted stays, free meals, wellness programmes, and access to leisure facilities.
- Why this job: Be part of a vibrant team in a newly refurbished hotel, enhancing guests' culinary journeys.
- Qualifications: Looking for enthusiastic team players with hospitality experience and excellent communication skills.
- Other info: Located near top attractions in Glasgow, offering a dynamic work environment.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
Join Our Team as a Casual Food & Beverage Associate / F&B Services Expert! Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
The Impact You'll Make: In this role, you will elevate our guests' culinary journey, whether in the bar, dinner, or through room service. You will become well-versed in our menu, ready to recommend dishes and answer any guest inquiries. Your goal is to ensure food and drinks are served promptly and with a smile. Empowered to address any issues swiftly, you will ensure an unforgettable dining experience.
What You'll Do:
- Master our menu and service standards.
- Maintain high service standards in the bar, restaurant, and room service.
- Take and recommend food and beverage orders, with an eye for upselling.
- Ensure quick, efficient, and satisfying service for all customers.
- Prepare the restaurant, bar, and room service areas for each service period.
- Uphold the cleanliness of all Food and Beverage outlets.
Who We Are Looking For: We seek an enthusiastic, motivated individual, ideally with experience in hospitality or travel and tourism. The ideal candidate is a team player, a fast learner, adaptable, and has exceptional attention to detail, interpersonal, and communication skills.
- Warm, people-oriented demeanor
- Team-first attitude
- Positive outlook and outgoing personality
- Flexibility, problem-solving skills, and multitasking ability
- Ability to stand, sit, or walk for extended periods
- Previous hospitality experience preferred
Perks You Deserve:
- Explore discounted stays at 9,000 Marriott hotels worldwide
- Free use of Glasgow Marriott Leisure Club facilities
- Wellness and Mental Health Programmes
- Access to curated discounts, rewards, and perks with top brands via our benefits website
- Free meal during shifts
- Staff parking during shifts
A Little More About Us: The newly refurbished Glasgow Marriott Hotel is bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, we offer an invigorating environment for both guests and staff. Our Food and Beverage Team has recently moved into newly refurbished areas, and our staff are eager to connect with guests in this vibrant city.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Casual F&B Associate - Dinner & Bar Service employer: Glasgow Marriott Hotel
Contact Detail:
Glasgow Marriott Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Associate - Dinner & Bar Service
✨Tip Number 1
Familiarise yourself with Marriott's core values and service standards. Understanding their commitment to 'Wonderful Hospitality' will help you align your approach during interviews and interactions.
✨Tip Number 2
Showcase your enthusiasm for the hospitality industry. Share personal experiences where you've gone above and beyond for customers, as this reflects the proactive attitude Marriott seeks in their F&B Associates.
✨Tip Number 3
Prepare to discuss your knowledge of food and beverage trends. Being able to recommend dishes or suggest pairings can demonstrate your passion and expertise, making you a standout candidate.
✨Tip Number 4
Network with current or former Marriott employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Casual F&B Associate - Dinner & Bar Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual F&B Associate. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work in food and beverage services, teamwork, and customer interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Marriott Hotels and how you can contribute to their commitment to 'Wonderful Hospitality. Always.'
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Glasgow Marriott Hotel
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Marriott Hotels. Be prepared to discuss your favourite dishes and suggest pairings, as this shows your enthusiasm for the role and your commitment to providing excellent service.
✨Showcase Your People Skills
As a Casual F&B Associate, you'll be interacting with guests regularly. During the interview, demonstrate your warm, people-oriented demeanour by sharing examples of how you've successfully engaged with customers in previous roles.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to enhance guest experiences or solve problems, as this aligns with Marriott's team-first attitude.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss situations where you've had to adapt quickly or resolve issues on the spot. This will show that you possess the flexibility and problem-solving skills necessary for a fast-paced hospitality environment.