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For Companies At a Glance
- Tasks: Answer calls, assist patients, and manage administrative tasks in a friendly practice.
- Company: Join a small, supportive team at Drumchapel Health Centre.
- Benefits: Enjoy a competitive hourly rate, pension, and generous leave.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Great communication skills; medical reception experience is a plus but not required.
- Other info: Full training provided and opportunities for growth in a welcoming environment.
Overview
We are looking for a part time receptionist for 16 hours a week to join our small, friendly practice in Drumchapel Health Centre. Our team consists of 2 GP Partners, 1 salaried GP, 1 Practice Nurse, 1 HCA and 2 receptionists and 1 practice administrator. You will be working as part of the administration team.
Responsibilities
- Answering telephone calls
- Signposting to appropriate services
- Greeting and assisting patients
- Processing prescription requests
- Receiving/sorting/work flowing mail
- All other associated administration tasks
Qualifications and Requirements
- Excellent communication skills are required
- Medical reception experience would be preferred but is not essential as full training will be provided to the suitable candidate
Benefits and Conditions
- SPPA pension
- 20 days of annual leave pro-rata, plus an additional 10 days for public holidays
- Hourly rate £13.00, increased after probationary period is complete
How to Apply
Apply to: with CV and covering letter
Joanne Gemmell, Practice Manager
joanne.gemmell@nhs.scot
Drumchapel Health Centre
80/90 Kinfauns Drive
A Wing
Drumchapel
Glasgow
G15 7TS
#J-18808-Ljbffr
Receptionist, Dr Williams & Dr Brown Dr Williams & Dr Brown employer: Glasgow LMC Ltd.
Contact Detail:
Glasgow LMC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Dr Williams & Dr Brown Dr Williams & Dr Brown
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dr Williams & Dr Brown. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, try doing mock interviews with friends or family. This will help you get comfortable with common questions and improve your confidence when it’s time to shine.
✨Tip Number 3
Show off those communication skills! As a receptionist, you'll be the first point of contact for patients. During your interview, highlight any experience you have in customer service or communication, even if it’s from a different field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist, Dr Williams & Dr Brown Dr Williams & Dr Brown
Some tips for your application 🫡
Craft a Friendly Cover Letter: When writing your cover letter, make sure to keep it warm and welcoming. We want to see your personality shine through, so don’t be afraid to show us why you’d be a great fit for our friendly practice!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in medical reception. We love seeing transferable skills, so if you've got great communication or organisational skills, let us know!
Be Clear and Concise: In both your CV and cover letter, clarity is key! Keep your sentences straightforward and to the point. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Glasgow LMC Ltd.
✨Know the Practice
Before your interview, take some time to research Dr Williams & Dr Brown. Familiarise yourself with their services and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. We recommend practising common interview questions with a friend or family member. Focus on clear and concise answers, and don’t forget to showcase your friendly and approachable nature!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an upset patient or managing multiple phone calls. Think of examples from your past experiences or even hypothetical scenarios, and be ready to explain your thought process.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance will reflect your seriousness about the role and your understanding of the professional environment you'll be working in.