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- Tasks: Join our admin team to assist patients and manage phone calls in a busy GP practice.
- Company: Edinburgh Road Surgery is a friendly practice serving 6,500 patients in Glasgow's East End.
- Benefits: Enjoy a competitive salary starting at £12.98 per hour and receive training for your role.
- Why this job: Be part of a supportive team and make a real difference in patient care every day.
- Qualifications: Excellent communication skills are essential; NHS experience is a plus but not required.
- Other info: Apply with your CV and cover letter by email before the closing date of September 30, 2025.
- Practice Code:46521
- Vacancy Details:We are looking for a full time Medical Receptionist to join our GP Practice in the East End of Glasgow. We are a friendly busy practice with around 6,500 patients. Our team consists of 3 GP partners, a locum GP, 2 nurses, HCA, physio, pharmacist and an excellent admin team. You will be working as part of the admin team in a busy fast paced environment. Excellent communication skills are required for the role.
Main duties include: answering phone calls, signposting to appropriate services, greeting and assisting patients, processing prescription request, receiving/sorting and scanning mail. Medical reception or NHS experience would be an advantage and a working knowledge of EMIS and Docman is helpful but not essential as training will be provided.
Salary Min £12.98 per hour, negotiable depending upon experience.Please apply with CV and covering letter by email. - Apply to:Dr Sally Al-Agilly
GP Partner
Edinburgh Road Surgery, 463 Edinburgh Road, G33 3AL
0141 770 4044
email C.V–Sally.Al-agilly@nhs.scot - PracticeWebsite: https://edinburghroadsurgery.gp.scot/
- Closing Date:September 30, 2025
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Medical Receptionist, Edinburgh Road Surgery Edinburgh Road Surgery employer: Glasgow LMC Ltd.
Contact Detail:
Glasgow LMC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist, Edinburgh Road Surgery Edinburgh Road Surgery
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Receptionist. Understanding the day-to-day tasks, such as handling phone calls and processing prescription requests, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Research Edinburgh Road Surgery and its team. Knowing about their practice, patient demographics, and values can give you an edge in conversations and show your genuine interest in joining their team.
✨Tip Number 3
Practice your communication skills. Since excellent communication is crucial for this role, consider role-playing scenarios where you might need to assist patients or handle difficult situations to build your confidence.
✨Tip Number 4
Network with current or former medical receptionists. They can provide insights into the role and share tips on what employers like Edinburgh Road Surgery might be looking for in a candidate.
We think you need these skills to ace Medical Receptionist, Edinburgh Road Surgery Edinburgh Road Surgery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in medical reception or NHS roles. Emphasise any skills that align with the job description, such as communication and organisational abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the practice. Mention specific duties from the job description, like answering phone calls and assisting patients, to show you understand the position.
Highlight Relevant Skills: If you have experience with EMIS or Docman, be sure to mention it. If not, emphasise your ability to learn quickly and adapt to new systems, as training will be provided.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a medical setting.
How to prepare for a job interview at Glasgow LMC Ltd.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might want to share examples of how you've successfully handled difficult conversations or provided exceptional service in previous roles.
✨Familiarise Yourself with the Practice
Before the interview, take some time to research Edinburgh Road Surgery. Understanding their values, services, and patient demographics will help you tailor your responses and show genuine interest in the role. Mentioning specific details about the practice can set you apart from other candidates.
✨Prepare for Common Scenarios
Think about common situations you might face as a Medical Receptionist, such as dealing with an upset patient or managing multiple phone calls. Prepare responses that highlight your problem-solving skills and ability to stay calm under pressure. This will demonstrate your readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, be sure to ask thoughtful questions about the team dynamics, training opportunities, or the practice's approach to patient care. This shows your enthusiasm for the position and helps you assess if the practice is the right fit for you.