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- Tasks: Manage patient interactions, appointments, and administrative tasks in a friendly medical practice.
- Company: Kinfauns Medical Practice, a supportive team in Drumchapel Health Centre.
- Benefits: Starting salary of £14/hour, flexible hours, and pension scheme.
- Why this job: Join a close-knit team and make a difference in patient care.
- Qualifications: Good IT skills and excellent communication; healthcare experience is a plus but not required.
- Other info: Informal visits welcome to learn more about the role.
About the Practice
Kinfauns Medical Practice is a friendly practice based in Drumchapel Health Centre, and has approximately 3000 patients registered. It is a 2 GP partner practice with one salaried doctor also. We benefit from community link worker, in house pharmacy advisors, and have various other patient facilities on site within the health centre. Free on-site parking available with excellent transport links (bus stops outside health centre) and Drumchapel train station a short walk away. We also have lots of lunch options just across the street!
We are keen to add a friendly, enthusiastic, and well-motivated receptionist to our team. This position is 20-30 hours per week. Days and spread will be negotiable. We may have scope for 2 positions depending on job-sharing requests. Flexibility with hours is essential, to cover the surgery at other times for annual leave or sickness etc, but we usually split receptionist shifts between morning and afternoon, with a few hours cross-cover – however we can adjust this according to interest.
Experience in general practice or a health care environment is preferred, but not essential as full in-house training will be given to the right candidate(s). Applicants should have good IT skills/understanding. Previous experience with EMIS & Docman software systems would be advantageous, but not essential. Applicants must be polite, and have an excellent telephone manner as well as good communication and organisational skills when dealing with our patients/the general public. We are a close-knit team that work very well together and are keen to find the right person to enhance this.
Duties will include:
- Dealing with patients at reception and on the phone
- Making appointments
- Result handling
- Dealing with general enquiries
- Processing repeat prescription requests
- Typing, scanning clinical correspondence
- Dealing with delegated tasks from clinical staff
- General administration
Salary will be dependent on experience (starting rate £14/hour) and the successful applicant will be entitled to join the SPPA Pension scheme. Informal visits for more information/a look around are welcome. Please apply if interested using the email addresses below with CV and cover letter.
Application Apply To Practice Manager Mrs Illona Clark/ Dr Victoria Shotton Kinfauns Medical Practice Drumchapel Health Centre 80/90 Kinfaus Drive Glasgow G15 7TS 0141 2116110 illona.clark@nhs.scot victoria.shotton@nhs.scot
GP Receptionist, Kinfauns Medical Practice Kinfauns Medical Practice employer: Glasgow LMC Ltd.
Contact Detail:
Glasgow LMC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist, Kinfauns Medical Practice Kinfauns Medical Practice
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Kinfauns Medical Practice. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with a friend or family member to boost your confidence and refine your telephone manner.
✨Tip Number 3
Be flexible and open-minded! Since the role requires covering shifts, highlight your willingness to adapt your schedule during the interview. This shows you're a team player and ready to support your colleagues when needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly via our site. It’s a straightforward process, and it helps us keep track of all applicants efficiently. Plus, it shows you're tech-savvy!
We think you need these skills to ace GP Receptionist, Kinfauns Medical Practice Kinfauns Medical Practice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your cover letter, let your personality shine through! We want to see your enthusiasm for the role and how you can fit into our friendly team at Kinfauns Medical Practice.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. Even if you don’t have direct experience in a healthcare setting, showcase any customer service roles or IT skills that could be beneficial.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Glasgow LMC Ltd.
✨Know the Practice Inside Out
Before your interview, take some time to research Kinfauns Medical Practice. Familiarise yourself with their services, values, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a GP receptionist, you'll be the first point of contact for patients. Practice articulating your thoughts clearly and politely. Consider role-playing common scenarios, like answering phone calls or dealing with patient enquiries, to demonstrate your excellent telephone manner during the interview.
✨Highlight Relevant Experience
Even if you don't have direct experience in a healthcare setting, think about transferable skills from previous roles. Emphasise your IT skills, organisational abilities, and any customer service experience. Be ready to discuss how these skills can benefit the practice.
✨Be Flexible and Open-Minded
Since the role requires flexibility with hours, express your willingness to adapt to different shifts and cover for colleagues when needed. This shows that you're a team player and ready to contribute positively to the close-knit environment at Kinfauns Medical Practice.