At a Glance
- Tasks: Assist in creating amazing cultural experiences and support community activities.
- Company: Join Glasgow Life, a unique charity dedicated to improving lives in the city.
- Benefits: Enjoy 30 days holiday, pension scheme, and discounts on local services.
- Other info: Flexible hours with opportunities for personal development and career growth.
- Why this job: Make a real difference in your community while having fun and gaining experience.
- Qualifications: Great customer service skills and a playful personality are essential.
The predicted salary is between 28000 - 30000 € per year.
We believe everyone deserves a great Glasgow life and that starts with the people who work here. Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for Glasgow Life Activity Assistants to join our Sports Operations team. Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
What you need to know
- Who can apply: Anyone
- Hours: 20 hours per week (2 posts); 19 hours per week (1 post); 17 hours per week (1 post); 16 hours per week (1 post). All working a 3-week rota that includes evenings and weekends.
- Supply position (1 post).
- Contract type: Permanent, Staff Bank (work on an as-needed basis, ideal if you need flexibility)
- Pay details: The listed salary is for a full-time role. If you’re applying for a part-time or bank job, we will calculate your pay on a pro-rata basis. The hourly rate is £14.37 per hour.
- Location: At Kelvin Hall with excellent public transport links /paid parking nearby.
What you’ll do
As a Glasgow Life Activity Assistant, you’ll be a part of an established team, reporting to the duty manager. You’ll play an essential role in maintaining the venue to the highest standards of cleanliness and presentation. With a strong focus on safety and customer service, you will assist customers in the safe and effective use of the facilities and promote the wide range of services on offer through excellent product knowledge. Your work will make a visible and lasting difference. This could be:
- Supporting our communities
- Creating cultural experiences
- Or working behind the scenes to make it all happen
Who you are
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
- Candidates with great customer service skills, ideally within a Climbing, Soft Play or catering/hospitality environment.
- A playful and fun personality to ensure our visitors have a great day out.
- Comfortable working at heights (there will be a practical element/challenge at interview to test your comfort levels on the clip n climb wall!)
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage and learning.
- Holiday: When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service. Fancy a bit more time off? You can buy extra holiday too!
- Pension: Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
- Support: Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional and physical wellbeing.
- Discounts: As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
- Flexibility and development: We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities – where everyone feels valued, respected and able to be their full, authentic selves at work. We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds.
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
Ready to apply? We welcome all qualified candidates to submit their application through MyJobScotland. Please see the attached Person Specification for essential and desirable criteria. We’re excited to hear from you. Let’s shape a great Glasgow life together.
Glasgow Life Activity Assistant employer: Glasgow Life
At Glasgow Life, we are dedicated to improving the lives of everyone in our city through culture and sport, making us an exceptional employer for those passionate about community impact. Our inclusive work culture prioritises employee wellbeing with generous holiday allowances, a supportive pension scheme, and opportunities for personal and professional development. Located at Kelvin Hall with excellent transport links, we offer a flexible working environment that values diversity and encourages all staff to bring their authentic selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Glasgow Life Activity Assistant
✨Tip Number 1
Get to know Glasgow Life! Familiarise yourself with their mission and values. When you understand what they stand for, you can tailor your conversations and show genuine enthusiasm during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as an Activity Assistant. It’s all about making those connections!
✨Tip Number 3
Prepare for the practical element of the interview. If you're not comfortable with heights, practice a bit before the big day. Show them you’re ready to tackle challenges head-on and that you’ve got the playful spirit they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Glasgow Life team and making a difference in the community.
We think you need these skills to ace Glasgow Life Activity Assistant
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for Glasgow Life shine through in your application. We want to see how excited you are about making a difference in the community and how your personality fits with our fun and playful vibe.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or hospitality. We’re looking for candidates who can connect with our visitors, so showcase any skills that demonstrate your ability to create great experiences.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the Activity Assistant role.
Apply Through Our Website:Don’t forget to submit your application through MyJobScotland! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity with Glasgow Life.
How to prepare for a job interview at Glasgow Life
✨Know Your Role
Familiarise yourself with the responsibilities of a Glasgow Life Activity Assistant. Understand the importance of customer service and safety in the role, and be ready to discuss how your previous experiences align with these expectations.
✨Show Your Personality
Bring your playful and fun personality to the interview! Glasgow Life values energy and enthusiasm, so don’t hesitate to showcase your passion for creating great experiences for visitors.
✨Prepare for Practical Challenges
Since there’s a practical element involving heights, practice your comfort level with climbing or similar activities beforehand. Be ready to demonstrate your skills and confidence during the interview.
✨Research Glasgow Life
Take some time to learn about Glasgow Life’s mission and values. Understanding their commitment to community and wellbeing will help you articulate why you want to be part of their team and how you can contribute.
