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- Tasks: Join the Mitchell Library team as a Glasgow Life Attendant, supporting daily operations and customer service.
- Company: Glasgow Life is a charity dedicated to enhancing lives through culture and sport in Glasgow.
- Benefits: Enjoy 30 days holiday, discounted gym membership, and options for extra leave.
- Why this job: Be part of a vibrant community hub that promotes literacy, culture, and well-being.
- Qualifications: Good education, strong communication skills, and a passion for customer service are essential.
- Other info: Flexible hours with great transport links; diversity and inclusion are key values.
The predicted salary is between 19000 - 27000 £ per year.
Location: Mitchell Library 201 North Street Glasgow, G3 7DN
Salary: £23,864.22 per year pro rata
Contract Type: Permanent
Position Type: Part Time
Hours: 21 hours per week
Job Description
Glasgow Life is looking for a Glasgow Life Attendant to join us on a 21hrs part time permanent contract. As a Glasgow Life Attendant, you will be joining our in-demand Mitchell Library venue management team. You will be part of a dedicated team which supports the operations of the Mitchell Library.
More about our Libraries and Communities teams
As a Glasgow Life Attendant, you’ll be joining our Glasgow Life Libraries and Communities service. The service includes Glasgow’s 32 community libraries, the Mitchell Library, school libraries, community facilities, and services for early years, children and families, adult learning, inclusion and employability, and wellbeing, youth and community development. Libraries provide a cultural and creative place for all ages. They offer a place to read for pleasure and purpose, and collections which support literacy development. Glasgow\’s Libraries also have e-lending, author talks, book groups and festivals. People can access special collections as well as archives and family/local history. Libraries are also an important place where the digitally excluded can get online and access a range of resources. Community venues allow people to take part in a variety of cultural and sporting activities and also offer a range of learning and support services across the city. Our libraries and community facilities play a vital role in local communities and provide a wide range of programmes and activities.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Glasgow Life Attendant, you’ll be an integral part of the Mitchell Library venue management team. Reporting to the Assistant Venue Manager and working alongside an established team. Hours of work, Monday-Friday between the hours of 07.00am – 20:20pm and late evening depending on programming.
The candidate
If you’re interested in joining us as a Glasgow Life Attendant, you’ll need:
• A good general education indicating an ability to learn
• Good interpersonal and communication skills
• Excellent customer service and hosting skills
• Organisational ability
• Able to work as part of a team and with minimum supervision
You can read the full person specification for this role under the ‘Job Attachments’ section.
The Mitchell Library has great links to public transport and parking nearby.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 29th June 2025 and interviews are provisionally scheduled for week commencing 14th July 2025
Benefits at Glasgow Life
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- And much more!
Diversity matters at Glasgow Life
We\’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We\’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
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Glasgow Life Attendant ( Mitchell Library )(Part Time) employer: Glasgow Life
Contact Detail:
Glasgow Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Life Attendant ( Mitchell Library )(Part Time)
✨Tip Number 1
Familiarise yourself with the Mitchell Library and its services. Understanding the library's role in the community and the various programmes it offers will help you demonstrate your passion for the position during the interview.
✨Tip Number 2
Highlight your customer service experience. As a Glasgow Life Attendant, you'll be interacting with a diverse range of visitors, so showcasing any previous roles where you've provided excellent service can set you apart.
✨Tip Number 3
Prepare to discuss teamwork and organisational skills. The role requires working closely with others and managing tasks efficiently, so think of examples from your past experiences that illustrate these abilities.
✨Tip Number 4
Be ready to share your ideas on how to enhance community engagement at the library. Showing initiative and creativity in how you can contribute to the library's mission will impress the hiring team.
We think you need these skills to ace Glasgow Life Attendant ( Mitchell Library )(Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Glasgow Life Attendant. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for community engagement and libraries. Mention specific examples of your interpersonal skills and organisational abilities that make you a great fit for the team at Mitchell Library.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glasgow Life
✨Know the Venue
Familiarise yourself with the Mitchell Library and its services. Understanding its role in the community and the various programmes it offers will show your genuine interest in the position.
✨Highlight Customer Service Skills
Prepare examples of your previous customer service experiences. Be ready to discuss how you handled difficult situations and ensured a positive experience for visitors.
✨Demonstrate Teamwork
Since the role requires working as part of a team, think of instances where you successfully collaborated with others. Emphasise your ability to work independently as well, as this is also important.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.