At a Glance
- Tasks: Lead community libraries and make a real difference in Glasgow's culture and sport.
- Company: Join Glasgow Life, a charity dedicated to improving lives through community engagement.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team that enriches lives and supports community wellbeing.
- Qualifications: Experience in operational management and excellent communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Location: Various
We believe everyone deserves a great Glasgow life and that starts with the people who work here. Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for Community Services Supervisors to join our Community Library Operations team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
What you need to know
- Full Time (35 Hours per week on a 2-week rota) A mix of daytime and early evening shifts across Monday–Friday, with one Saturday every other week:
- Week 1: Mon, Wed, Fri: 9.30am – 5pm, Tues, Thurs: 12.30pm – 8pm.
- Week 2: Mon, Fri, Sat: 9.30am – 5pm, Tues, Thurs: 12.30pm – 8pm.
- Part Time (35 Hours across a 2-week rota) A balanced pattern across weekdays and alternate Saturdays:
- Week 1: Mon, Sat: 9.30 am – 5.00pm
- Week 2: Mon, Wed: 9.30am- 5.00pm, Tues: 12.30 pm – 8.00pm
- Contract type: Permanent
- Pay details: The listed salary is for a full-time role. If you’re applying for a part-time, we will calculate your pay on a pro-rata basis. The hourly rate is £16.98 per hour.
- Location: City-wide, with your main base discussed at interview.
What you’ll do
As a Community Services Supervisor you’ll be a part of an established team, reporting to the Libraries & Communities Officer. You’ll play an essential role in the operational management of community libraries operated by Glasgow Life. Your work will make a visible and lasting difference. This could be:
- Supporting our communities
- Helping people get active
- Creating cultural experiences
- Or working behind the scenes to make it all happen
Who you are
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
- Experience of operational management of premises
- Good ICT skills
- Excellent interpersonal and communication skills
- Good literacy and numeracy skills
- Excellent customer service skills
- Previous supervisory experience
- Ability to work on a flexible pattern of hours including weekend and evenings
- Be able to work in locations within a hub and across the City.
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job. When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Support: Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Pension: Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Discounts: As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store.
Flexibility and development: We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
What’s next
To get started, complete our short application form. In this, you’ll fill out:
- Work history
- Qualifications/training
- Key questions like “Why are you a good fit for this role?” Use the Person Specification in the Job Attachments section to guide your answers.
Important Dates:
The closing date for this job is 11.59pm on 28 December. Interviews are provisionally scheduled for week commencing 12 January 2026.
Who We Are
Our Libraries and Communities service is at the heart of life in Glasgow, providing welcoming spaces where everyone can learn, connect, and get support. Our Libraries are free, open to all, and offer places to read, relax, learn, and access digital resources. They help bridge the digital divide and provide practical support for people of all ages and backgrounds. Complementing this, our Communities teams provide safe, local spaces for learning, wellbeing, and connection. From drop-in sessions to lifelong learning programmes, they support every community across the city. Together, our Libraries and Communities services create inclusive places that enrich lives across Glasgow.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work. We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
We’re excited to hear from you. Let’s shape a great Glasgow life — together.
Closing date is 11.59pm on Sunday 28th December 2025. Information is available in alternative formats, on request.
Community Services Supervisor - 2 Posts employer: Glasgow Life
At Glasgow Life, we are dedicated to improving the lives of everyone in our city through culture and sport, making us an exceptional employer for those passionate about community service. Our inclusive work culture fosters personal and professional growth, offering flexible working hours, a supportive Employee Assistance Programme, and opportunities for career progression within a vibrant charity environment. Join us in making a meaningful impact in Glasgow while enjoying benefits like pension schemes and discounts on local services.
StudySmarter Expert Advice🤫
We think this is how you could land Community Services Supervisor - 2 Posts
✨Tip Number 1
Get to know the company! Research Glasgow Life and its community initiatives. This will help you tailor your responses during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Community Services Supervisor. Use the Person Specification as your guide to highlight relevant skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Glasgow Life team.
We think you need these skills to ace Community Services Supervisor - 2 Posts
Some tips for your application 🫡
Know the Job Description:Before you start writing, give the job description a good read. We want to see how your experience aligns with what they're looking for, so highlight those relevant skills and experiences in your application.
Use the Person Specification:Check out the Person Specification in the Job Attachments section. This is your roadmap! Tailor your answers to show how you meet the essential criteria, and don’t shy away from mentioning any desirable skills you have.
Be Yourself:Let your personality shine through! We’re looking for someone who brings energy to the role, so don’t be afraid to show your enthusiasm for the position and how you can contribute to making a difference in Glasgow.
Apply Through Our Website:When you're ready, make sure to apply through our website. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Glasgow Life
✨Know Your Community
Before the interview, take some time to research Glasgow Life and its community services. Understand their mission and how they impact the local community. This will help you demonstrate your passion for the role and show that you're genuinely interested in making a difference.
✨Showcase Your Skills
Make sure to highlight your operational management experience and any relevant supervisory roles you've held. Prepare specific examples of how you've successfully managed teams or projects in the past, especially in community-focused environments. This will help you stand out as a strong candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and interpersonal skills. Think of scenarios where you've had to deal with challenging situations or conflicts in a community setting. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the team. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about the challenges the team currently faces or how success is measured in this role.
