MA Reception Assistant

Mon – Thurs 8.30am-5.30pm and Fri 8.30am – 3.30pm

Closing Date

09/06/2025

About the Company

Ramage Young is a highly regarded Consulting Civil and Structural Engineering practice established by John Ramage and James Young in 1994. The practice has grown steadily and is known for providing professional, reliable, and innovative services across a broad portfolio of projects and clients. Our experience covers various sectors, and we are particularly favored by Design & Build Contractors and forward-thinking Developers for our focus on economical and sustainable engineering solutions. Operating from Glasgow, we have undertaken projects across the UK and internationally, including Qatar, Bahrain, Dubai, and Malaysia. Our approach emphasizes value adding through innovative value engineering, capable and motivated staff supported by senior engineers, and a commitment to quality and responsive service, underpinned by ISO 9001:2008 accreditation.

Job Description and Key Responsibilities

Please note, due to funding for SVQ, this role is open to candidates aged 16-24.

1. Provide administrative support to maintain the Project Cost Management (PCM) System, ensuring accuracy through effective management of project records, timesheets, expenses, and invoices.
2. Assist in project delivery by raising reports, maintaining electronic project lists, and managing client records, including contact information.
3. Administer SER information, ensuring records are accurate and timely.
4. Support reception duties, including telephone response, meeting clients, arranging travel and accommodation, managing customer data, key logs, and company car arrangements.
5. Verify that all supplier insurances and relevant documentation are current and correct.
6. Manage document control, including electronic and paper-based filing, correspondence, and customer service.
7. Maintain systematic resident filing, including archiving and retrieval.
8. Support partners and employees with communication, meeting coordination, and training.
9. Handle customer inquiries, complaints, and compliments professionally.
10. Perform clerical duties such as holiday and sickness records and minute preparation.
11. Ensure office supplies are adequately stocked.
12. Perform other duties as appropriate to the role.

Experience, Knowledge and Key Skills

Extensive knowledge of Microsoft Office suite, excellent communication and organizational skills, professional telephone manner, ability to work independently, meet deadlines, touch typing skills, high accuracy and attention to detail, and a proactive approach to tasks.

Education, Qualifications and Training

Standard Grade (or equivalent) in English and Maths; ability to achieve SVQ Level 6 in Digital Application.

Additional Requirements

Proactive, independent, flexible in time management, and capable of working under pressure.

• Phone – 0141 287 7282 (operational 9:00am to 4:30pm on Wednesdays and Fridays)

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