At a Glance
- Tasks: Lead shifts, train teams, and ensure top-notch customer experiences in a vibrant pancake restaurant.
- Company: Join the UK's largest urban pancake business with a fun and energetic atmosphere.
- Benefits: Earn gratuities, enjoy free meals on shift, and get discounts for friends and family.
- Other info: Great progression opportunities available as we expand!
- Why this job: Be part of a unique dining experience and grow your career in a dynamic environment.
- Qualifications: Experience as an exceptional server and strong organisational skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Stack & Still are seeking exceptional Shift Leaders to join our team. If you are energetic, fun and focused on delivering great customer experiences, we want to hear from you! Candidates must have a track record as an exceptional server; supervisor/shift manager experience is essential.
Our food concept is simple, but our quality and delivery are not! We offer a pancake dining experience like no other. This is the UK's largest urban pancake business with over 200 covers and we offer a huge customisation and a dynamic mix of savoury, sweet, gourmet, and quirky pancake dishes. We do one thing, and we do it well!
As part of the unit's management team, you will be expected to support the Assistant General Manager and General Manager to deliver a great customer experience every day. Our Shift Leaders will assist the managers on restaurant opening and closing shifts, training teams and supervising floor shifts as well as taking sections and serving when necessary. Shifts can be super busy, so stamina and a hands-on approach are needed while maintaining the highest customer service standards and attention to detail.
We are looking for a smart individual with great organisational skills who will want to grow the company as we most certainly expand. This may be your first supervisory position, but we will look for a great track record as an exceptional server, with all the skill to become a manager of the future as Stack & Still always have progression opportunities available.
What we offer:
- Full share of gratuities paid monthly via our Tronc System!
- OTE up to an extra £4.50/hr
- Every Pioneer Fed For Free on Shift
- 50% off for nominated friends and family on food
- Dynamic Pay and Discounts offered in Partnership with Wage Stream
This is the chance to be a part of a unique new venture. Apply now telling us why you are the perfect candidate!
Shift Leader in Glasgow employer: Glasgow Fort
Stack & Still is an exceptional employer that prioritises a fun and energetic work culture, perfect for those passionate about delivering outstanding customer experiences. With a commitment to employee growth, we offer clear progression opportunities and a supportive environment where your skills can shine. Enjoy unique benefits like full gratuities, free meals on shift, and discounts for friends and family, all while being part of the UK's largest urban pancake business.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Stack & Still's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their pancake-loving family.
✨Tip Number 2
Practice your customer service skills! Since delivering great experiences is key for this role, think of examples from your past where you went above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership potential! Even if this is your first supervisory role, highlight any experience where you've led a team or taken charge. Stack & Still loves to see candidates who are eager to grow and take on new challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stack & Still team. Don’t forget to tell us why you’re the perfect fit!
We think you need these skills to ace Shift Leader in Glasgow
Some tips for your application 🫡
Show Your Energy:We want to see your vibrant personality shine through in your application! Use lively language and share experiences that highlight your fun and energetic approach to customer service.
Highlight Your Experience:Make sure to detail your previous roles as a server or supervisor. We’re looking for a solid track record, so don’t hold back on showcasing your achievements and how they relate to the Shift Leader role.
Be Organised:A great application is all about clarity and organisation. Structure your CV and cover letter well, making it easy for us to see your skills and experience at a glance. A tidy application reflects your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Stack & Still!
How to prepare for a job interview at Glasgow Fort
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Stack & Still's menu. Understand the different pancake options and their unique features. This will show your enthusiasm for the role and help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or managed a busy shift. Highlight your ability to motivate others and maintain high service standards, as this is crucial for a Shift Leader role.
✨Demonstrate Your Customer Service Passion
Think of specific instances where you went above and beyond for a customer. Share these stories during your interview to illustrate your commitment to delivering exceptional service, which is key for Stack & Still.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you gauge if Stack & Still is the right fit for you.
