At a Glance
- Tasks: Lead the Carer's Hub, improving services for unpaid carers in Glasgow's East End.
- Company: Community-focused charity dedicated to supporting carers and enhancing lives.
- Benefits: 37 days annual leave, flexible working, and occupational sick pay.
- Other info: Join us at an exciting time of growth and impact!
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in managing teams and community operations is essential.
The predicted salary is between 30000 - 40000 £ per year.
Help shape the future of our independent Carer's Hub. Glasgow East End Community Carers vision is to relieve the needs of individuals resident in the east end of Glasgow and suffering from any mental or physical disability, illness or impairment (which may include age-associated problems) and their carers. We’re looking for an experienced and proactive Hub Manager to lead the day-to-day operation of our Carer's Hub while helping us prepare for the future. This is a key hands-on position within our organisation – the Hub Manager will lead a small team of support workers to deliver services that will improve the lives of unpaid carers in the East End of Glasgow.
About the role
Reporting to the CEO, you will work closely with the Homecare Manager to develop the organisation’s potential and expand the services on offer to carers.
Key Responsibilities
- Oversee the provision of all services for carers provided by the Hub ensuring that the delivery of these services is to the highest standard and in accordance with the Carer's Strategy.
- Prepare and agree with the Chief Executive Officer and the Board of Directors strategic and operational plans that prioritise work and provide performance indicators and measurable outcomes.
- Manage the identification of ways of enhancing support and service provision for carers, which are responsive to the needs of carers within the area served.
- Manage and play an active role in the Hub’s activities and events to support carers and increase awareness of the Carer’s Hub within the catchment area.
- Lead the promotion of increased training opportunities for carers and facilitate the delivery of training by agencies involved in supporting carers.
- Ensure all the Carer’s Hub employees always show a commitment to equal opportunities policies.
- Ensure the ongoing financial stability of the centre and, while completing grant applications to maximise fundraising, allow the Hub to provide more opportunities for carers.
- Manage social media and website updates as necessary and links with carers.
- Maintain appropriate links with carers to ensure that they are fully informed of the service provision.
Management Responsibilities
- Manage the recruitment, training, and support of all paid staff within the Carer’s Hub.
- Ensure all records are maintained within the Carer’s Hub that will inform the evaluation of services in line with the needs of funders.
- Ensure that the working environment complies with Health and Safety Regulations and legal requirements and that all staff are aware of their responsibilities in terms of their own safety and that of colleagues and visitors to the Carer’s Hub.
- Ensure all administrative systems of the office are appropriate and in place.
- Communicate with Carer’s Hub staff to ensure that personnel are fully informed and trained to enable them to carry out their job effectively.
- Participate in relevant networks to be aware of current developments with regards to carers’ needs and support both nationwide and locally.
Responsibilities in respect of the Chief Executive Officer
- Advise the Chief Executive Officer in facilitating and reviewing policy.
- Provide written reports for the Board on a bi-monthly basis.
- Facilitate links between the Chief Executive Officer and other partner agencies as appropriate.
- Undertake any other duties which assist the Chief Executive Officer to develop the Carer’s Hub in accordance with the aims, objectives and legal requirements of the Organisation as determined by the Board of Directors.
About you
- Experience managing building or venue operations within a community, hospitality, charity or public-facing environment.
- Experience leading and motivating teams.
- Excellent organisational and problem-solving skills.
- Commercial awareness and a focus on value for money.
- Experience managing multiple priorities simultaneously.
- Confidence working with a wide range of stakeholders, customers, and volunteers.
- A positive, collaborative and approachable leadership style.
- Enjoys improving systems, spotting opportunities and helping people work together effectively.
Why join us?
This is a chance to play a key role in a local Glasgow charity at an exciting point in its development. You’ll be joining an organisation with ambitious plans, a strong reputation for care and community impact, and a commitment to creating a place where no one feels lonely or isolated.
Benefits
- 37 days annual leave (inclusive of public holidays).
- Occupational sick pay.
- Flexible working arrangements.
- TOIL policy.
Carers’ Hub Manager in Glasgow employer: Glasgow East End Community Carers
Join Glasgow East End Community Carers as a Carers’ Hub Manager and be part of a dedicated team committed to improving the lives of unpaid carers in the vibrant East End of Glasgow. With a strong focus on community impact, we offer a supportive work culture that values collaboration and innovation, alongside generous benefits such as 37 days of annual leave and flexible working arrangements. This role not only provides an opportunity for personal and professional growth but also allows you to make a meaningful difference in the lives of those we serve.
Contact Details:
Glasgow East End Community Carers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Carers’ Hub Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community and industry. Attend local events, workshops, or even online webinars related to caring and community services. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers or during interviews, make sure to express your enthusiasm for supporting carers and improving their lives. Your genuine interest can set you apart from other candidates.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role of Carers’ Hub Manager. Be ready to discuss specific examples of how you've led teams, managed projects, or improved services in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to support the amazing carers in Glasgow's East End.
We think you need these skills to ace Carers’ Hub Manager in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting carers shine through. We want to see how much you care about making a difference in the community and improving lives.
Tailor Your Experience:Make sure to highlight your relevant experience in managing teams and operations. We’re looking for someone who can lead effectively, so share specific examples that demonstrate your skills and achievements.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Glasgow East End Community Carers
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the Carer's Hub's mission and values. Familiarise yourself with the specific needs of carers in the East End of Glasgow and think about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Hub Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your collaborative and approachable leadership style. Be ready to discuss how you motivate others and handle challenges.
✨Be Ready to Discuss Strategy
The role involves strategic planning, so come prepared to talk about how you would develop operational plans and performance indicators for the Hub. Think about ways to enhance support services for carers and how you would measure success.
✨Engage with the Community
Demonstrate your understanding of the local community and the importance of building relationships with stakeholders. Share ideas on how you would promote the Hub’s activities and increase awareness among carers in the area.
