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- Tasks: Provide a friendly, quality service as the first point of contact for students and visitors.
- Company: Join a supportive college environment focused on customer service.
- Benefits: Competitive salary, training opportunities, and a chance to enhance your skills.
- Other info: Opportunity to work across multiple campuses and develop your career.
- Why this job: Make a difference by helping students and visitors navigate the college.
- Qualifications: SCQF Level 6 or equivalent and experience in customer service.
The predicted salary is between 28508 - 28508 £ per year.
We are looking for a friendly, customer focused individual to provide a front facing, quality service whilst dealing with all enquiries to the College. Acting as the first point of contact for all students and visitors, you will provide information with regards to a wide range of queries.
The successful candidate will be educated to SCQF Level 6 (Higher Level) or equivalent with previous experience of working within a customer focused environment. You will direct students and visitors to appropriate individuals, services and locations. Excellent communication skills are essential for this role along with competence in the use of a computerised switchboard and ICT applications.
Other responsibilities will include ordering taxis and general administrative duties. Working cross campus will be required by prior arrangement. In return, the College will enhance your skills with various training and development opportunities.
Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Protection of Vulnerable Groups Scheme.
Salary: £28,508 per annum
Location: Langside Campus, although you will be required to travel and work within all Glasgow Clyde campuses.
Receptionist (Maternity Cover) employer: GLASGOW CLYDE COLLEGE
Contact Detail:
GLASGOW CLYDE COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Maternity Cover)
✨Tip Number 1
Make sure you know the ins and outs of the college! Familiarise yourself with the services and locations on campus so you can confidently direct students and visitors. This will show your enthusiasm and readiness to help right from the get-go.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it’s crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget about the tech! Brush up on your ICT skills and get comfortable with using a computerised switchboard. If you’re not familiar with it, there are plenty of online resources to help you out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist (Maternity Cover)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've handled enquiries and provided support to customers, as this is key for the Receptionist position.
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we're looking for. Personalising your application shows us that you're genuinely interested in the role and understand what it entails.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills shine through in your writing. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at GLASGOW CLYDE COLLEGE
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a receptionist, especially in a college environment. Familiarise yourself with common queries students and visitors might have, so you can demonstrate your customer service skills during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that showcase your ability to handle inquiries and direct people effectively.
✨Get Comfortable with Technology
Brush up on your ICT skills, especially if you have experience with switchboards or similar systems. Be ready to discuss any relevant software you've used in previous roles, as this will show you're prepared for the technical aspects of the job.
✨Demonstrate Your Customer Focus
Think of specific examples from your past experiences where you provided exceptional customer service. This could be a time you resolved a difficult situation or went above and beyond for a customer. Sharing these stories will highlight your suitability for the role.