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- Tasks: Provide friendly service and assist students and visitors with their enquiries.
- Company: Join a supportive college environment focused on student success.
- Benefits: Competitive salary, training opportunities, and a chance to enhance your skills.
- Other info: Work across multiple campuses and enjoy a dynamic work environment.
- Why this job: Be the first point of contact and make a difference in students' experiences.
- Qualifications: SCQF Level 6 education and customer service experience required.
The predicted salary is between 28508 - 28508 £ per year.
We are looking for a friendly, customer focused individual to provide front‑facing, quality service whilst dealing with all enquiries to the College. Acting as the first point of contact for all students and visitors, you will provide information on a wide range of queries.
Responsibilities
- Provide front‑facing service and address enquiries from students and visitors.
- Direct students and visitors to appropriate individuals, services and locations.
- Use a computerised switchboard and other ICT applications.
- Order taxis and perform general administrative duties.
- Work cross‑campus as required by prior arrangement.
Qualifications
- Educated to SCQF Level 6 (Higher Level) or equivalent.
- Previous experience in a customer‑focused environment.
- Excellent communication skills.
Benefits
In return, the College will enhance your skills with various training and development opportunities. Full details of the skills and qualities required can be found on the job specification. Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Protection of Vulnerable Groups Scheme.
Salary & Location
£28,508 per annum. Location: Langside Campus, although you will be required to travel and work within all Glasgow Clyde campuses.
Receptionist (Maternity Cover) in Glasgow employer: GLASGOW CLYDE COLLEGE
Contact Detail:
GLASGOW CLYDE COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Maternity Cover) in Glasgow
✨Tip Number 1
Make sure you research the college and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and clear is key. Try role-playing with a friend to get comfortable with common questions and scenarios.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've handled enquiries or resolved issues in the past to demonstrate your skills.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist (Maternity Cover) in Glasgow
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and customer-focused nature in your words.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in a customer-focused environment before, share those stories with us to show how you'd fit right in!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and short paragraphs. This helps us quickly see why you’d be a great fit for the receptionist role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Langside Campus.
How to prepare for a job interview at GLASGOW CLYDE COLLEGE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the specific duties mentioned in the job description, like providing front-facing service and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Practising clear and confident responses will showcase your ability to communicate effectively with students and visitors.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as dealing with a difficult visitor or managing multiple enquiries at once. Think through how you would handle these scenarios and be ready to share your thought process during the interview. This shows your problem-solving skills and customer focus.
✨Dress the Part and Be Approachable
First impressions matter! Dress smartly and maintain a friendly demeanour throughout the interview. Remember, as the first point of contact, being approachable is crucial. A warm smile and positive attitude can go a long way in making a great impression.