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- Tasks: Support our community by handling essential administrative tasks in a dynamic environment.
- Company: Join Glasgow City Health and Social Care Partnership, the largest local authority in Scotland.
- Benefits: Enjoy 26 days annual leave, a pension scheme, and staff benefits.
- Why this job: Make a real impact while gaining diverse experiences in a collaborative team.
- Qualifications: No specific qualifications required, just a flexible approach and willingness to learn.
- Other info: Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential.
The predicted salary is between 20800 - 21100 £ per year.
Location: GCHSCP Residential Services throughout the City, G1 1LH
Salary: £24,897.81 – £26,430.37 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Job Description
Role – Clerical Officer(Residential Business Admin)
Location – GCHSCP, Residential Services throughout the City
Hours and Shift Pattern – 1 x 25hrs (Mon – Fri 09:00-14:00) & 3 x 35hrs
Contract Status – Permanent
Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!
Join our team at Glasgow City Health and Social Care Partnership (GCHSCP); be part of something meaningful. Business Admin is a wide and varied team providing administrative support across GCHSCP. This role is within Residential which includes Older People’s Residential and Day Care Services and Children’s Residential Services. The Business Admin Support Team within the care homes, day centres and children’s residential houses play a key role in supporting and assisting service delivery and providing essential administrative support to the services whilst working in a unique, collaborative environment.
As a Clerical Officer you will carry out a range of essential administrative tasks with a focus on finance and cash handling. This is front facing reception role, including call handling, the post holder will be required to interact with residents, service users and members of the public. This role will involve using Microsoft Office Packages, PECOS and CareFirst software.
We are constantly re-thinking and improving how we deliver business support; we are looking for energetic self-motivated individuals to come and join our team and be a part of the wider Business Support Administration Team. Successful applicants will be required to attend and participate in training, including completion of mandatory online courses and briefings. Training will be provided in relation to service specific software applications. Applicants must demonstrate a flexible approach to the needs of the service and will be required to work from different locations across the services, and in doing so will gain diverse experiences.
In addition, if you\’re successful in your job application you\’ll have access to these generous benefits, which include:
• 26 days (182 hours) paid annual leave, rising to 29 days (203 hours) after 5 years’ service
• 12.5 days (87.5 hours) paid public holidays each year
• Pension Scheme
• Staff Benefit Scheme
If you want to be part of a dynamic team who are working to improve and re-think how we deliver our business support to our services, then we want to hear from you. Are you ready to make an impact? Then apply now and join us in shaping the future for business support teams across the service.
Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential on taking up appointment. Please note successful candidates for the above role will be required to pay for their PVG Membership/or Scheme Checks.
These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).
Working for us!
For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
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Clerical Officer (Residential Business Admin) employer: Glasgow City Health and Social Care Partnership
Contact Detail:
Glasgow City Health and Social Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer (Residential Business Admin)
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Office, PECOS, and CareFirst. Having a good grasp of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in administrative roles, especially in a front-facing capacity. Being able to showcase your customer service skills and ability to handle calls and interact with residents will make you stand out.
✨Tip Number 3
Research Glasgow City Health and Social Care Partnership (GCHSCP) and their mission. Understanding their goals and values will help you align your answers during interviews and show that you're genuinely interested in contributing to their work.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work across different locations. This role requires adaptability, so sharing examples of how you've successfully managed varied tasks or environments in the past can strengthen your application.
We think you need these skills to ace Clerical Officer (Residential Business Admin)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clerical Officer position. Highlight key skills such as finance handling, Microsoft Office proficiency, and customer interaction.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous administrative roles, particularly in health and social care settings, and include specific examples of your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention why you want to work for GCHSCP and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Glasgow City Health and Social Care Partnership
✨Research the Organisation
Before your interview, take some time to learn about Glasgow City Health and Social Care Partnership. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially those related to administrative tasks, finance handling, and customer service. Prepare specific examples from your past experiences that demonstrate your skills and how they relate to the role of a Clerical Officer.
✨Showcase Your Software Skills
Since the role involves using Microsoft Office Packages, PECOS, and CareFirst software, be ready to discuss your proficiency with these tools. If you have experience with similar software, mention it and explain how it helped you in previous roles.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach and the ability to work across different locations. Be prepared to discuss how you've adapted to changing environments in the past and how you can contribute positively to a collaborative team atmosphere.