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- Tasks: Assist customers at reception, in the café, and during activities.
- Company: Glasgow Life inspires active lives through culture and sport in Glasgow.
- Benefits: Enjoy 30 days holiday, discounted memberships, and a cycle-to-work scheme.
- Why this job: Join a fun team creating memorable experiences for families in a vibrant environment.
- Qualifications: Great customer service skills and a playful personality are essential.
- Other info: Flexible working hours with a 3-week rota; training provided.
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. We believe that everyone deserves a great Glasgow life by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. We also create unforgettable experiences for tourists, strengthening the city’s visitor economy.
We are recruiting for 2 part-time Glasgow Life Activity Assistants to join our team at Kelvin Hall soft play, clip and climb and café. Clip ’n Climb Kelvin Hall is the ultimate indoor climbing centre with 15 unique climbing challenges suitable for ages 4 and above. Our circus themed soft play is perfect for all children aged 0-10 years.
Your responsibilities will include:
- Welcoming customers and processing admission at reception.
- Working in our café, soft play, and Clip and Climb facility.
- Cleaning and preparing the venue for the next day.
- Assisting customers in the safe and effective use of the facilities.
- Promoting the wide range of services on offer through excellent product knowledge.
To be considered for this role you will need:
- Great customer service skills.
- A playful and fun personality to ensure our visitors have a great day out.
Full training on how to use Clip and Climb and our systems will be provided. The typical working pattern is a set 3-week rota which may include one week of day shift, one week of evenings, and one week working the weekend. Membership of the Protection of Vulnerable Groups Scheme will be essential on taking up appointment. Please note successful candidates will be required to pay for their PVG Membership/or Scheme Checks.
Benefits at Glasgow Life include:
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles).
- After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year.
- Membership of the Local Government Pension Scheme.
- Discounted Glasgow Club membership and money off in our museum shops and online store.
- Option to buy extra annual leave.
- Cycle-to-work scheme.
- And much more!
Diversity matters at Glasgow Life. We are determined to reflect the extraordinary diversity of Glasgow in our workforce. We invite candidates from all backgrounds to apply.
Application Packs can be requested in other formats such as Large Print, Braille, Audio, and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.
Glasgow Life Activity Assistant (2 Posts) (Part Time)(Various Hours) - GLA12987 employer: Glasgow City Council
Contact Detail:
Glasgow City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Life Activity Assistant (2 Posts) (Part Time)(Various Hours) - GLA12987
✨Tip Number 1
Familiarise yourself with Glasgow Life's mission and values. Understanding their commitment to culture and sport will help you connect with the team during your interview and demonstrate your passion for their work.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview, highlight any previous experience where you've gone above and beyond to ensure a great experience for customers.
✨Tip Number 3
Be prepared to discuss your playful personality. Since the role involves working with families and children, think of examples that illustrate your fun side and how you can contribute to creating memorable experiences.
✨Tip Number 4
Research the specific facilities you'll be working with, like Clip 'n Climb and the soft play area. Having knowledge about these attractions will not only impress the interviewers but also show your enthusiasm for the role.
We think you need these skills to ace Glasgow Life Activity Assistant (2 Posts) (Part Time)(Various Hours) - GLA12987
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Glasgow Life Activity Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Showcase Customer Service Skills: Since great customer service skills are essential for this role, provide specific examples in your application that demonstrate your ability to engage with customers positively and effectively.
Highlight Your Personality: The job calls for a playful and fun personality. Use your application to convey your enthusiasm and passion for creating memorable experiences for visitors. Share anecdotes or experiences that reflect this trait.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glasgow City Council
✨Show Your Customer Service Skills
Since the role involves welcoming customers and assisting them, it's crucial to demonstrate your excellent customer service skills during the interview. Share specific examples of how you've provided great service in the past, especially in a fun or active environment.
✨Emphasise Your Playful Personality
Glasgow Life is looking for someone with a playful and fun personality. Be sure to let your enthusiasm shine through in your responses. You might even want to share a light-hearted story that showcases your ability to engage with children and families.
✨Familiarise Yourself with the Facilities
Before the interview, take some time to learn about the Clip 'n Climb and soft play facilities. Being knowledgeable about the services offered will not only impress the interviewers but also show your genuine interest in the role and the organisation.
✨Prepare for the Working Pattern Discussion
The job involves a set 3-week rota that includes various shifts. Be prepared to discuss your availability and flexibility regarding working hours. This shows that you are committed and willing to adapt to the needs of the team.
