At a Glance
- Tasks: Coordinate volunteers and support fundraising events for Glasgow Children’s Hospital Charity.
- Company: Join a compassionate charity dedicated to making a difference in children's lives.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Why this job: Make a real impact while gaining valuable experience in the charity sector.
- Qualifications: Administrative experience, strong IT skills, and excellent communication abilities.
- Other info: Opportunity for career growth and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
The Volunteer & Programmes Coordinator will help with the day-to-day coordination of those who generously share their time and talent with Glasgow Children’s Hospital Charity, helping ensure their experience is well-organised and supported. You’ll work closely with the Volunteer Manager to keep our volunteer programme running smoothly - supporting fundraising events, hospital-based roles and more.
You’ll also provide essential support to the Charity Impact Team, helping to manage the governance and compliance of hospital visitors such as entertainers, guests and key partners - making sure every visit is safe, meaningful and in line with NHS and the Charity’s protocols.
Key Responsibilities- To provide administrative support to GCHC’s volunteer programme across all subsidiaries and departments.
- To be the first point of contact for volunteer enquiries by phone and email ensuring a prompt and comprehensive response.
- To support the co-ordination of volunteer rotas ensuring adequate cover.
- To support the administration involved with our volunteer driving provision including travel, accommodation.
- Support the Charity Impact Team in maintaining a robust compliance process for all hospital visitors associated with the Charity, including entertainers, guests and visitors.
- To support the safe coordination of all hospital visitors by ensuring all required documentation - PVG checks, Occupational Health clearance, training completion and compliance modules are accurately recorded, monitored, and renewed as required in line with relevant protocols.
- Assist the Volunteer Manager and Volunteer Officer with the administration and delivery of the volunteer recruitment & induction programme.
- To maintain up to date confidential records of all hospital volunteers using Better Impact software and keep records of mandatory training for volunteers.
- To support the purchase of day-to-day key items associated with and relevant to the volunteer programme.
- Assist with the planning of volunteer related events.
- Provide support and cover to the GCHC Charity Hub as and when required to ensure the effective, safe and profitable daily operations.
- To be committed and adhere to Glasgow Children’s Hospital Charity’s vision, mission and values.
- To actively consider professional development and determine training needs.
- To maintain and develop good working relationships with other members of the wider organisation and subsidiaries.
- To maintain and develop good relationships with wards, departments and key individuals within the Royal Hospital for Children, Glasgow and NHSGGC.
- To provide some weekend cover either to external events on a rota basis.
- Any other relevant duties as may be required by the Volunteering or Charity Impact Team.
- Essential Criteria
- Experience working in an administrative role.
- Competent level of IT skills.
- Ability to work systematically with processes and rotas with a keen eye for detail.
- Ability to work unsupervised & willingness to work flexibly as required.
- Excellent organisational and time-management skills ensuring work is prioritised.
- Willingness to work evenings and weekends when required.
- Ability to adopt a flexible approach.
- Excellent communication skills: telephone, written and face to face.
- A Disclosure Scotland check will be carried out under the Protection of Vulnerable Groups (PVG) Scheme – it is therefore essential that any criminal convictions are disclosed.
- Driving license and access to a car. Willingness to drive a van on occasion.
- Desirable criteria
- Experience of the Raiser’s Edge and Better Impact software.
- Knowledge of Data Protection Compliance.
- Experience of working in the Charity Sector.
- Experience working in a hospital environment.
- Experience of working with volunteers.
As a compassionate organisation we care about our staff and have a range of employee benefits that make Glasgow Children’s Hospital Charity a great place to work.
- Benchmarked, competitive salary.
- 5% employer pension contribution.
- Blue Light Card discounts.
- Flexible working policy.
- Enhanced maternity pay (after 2 years).
- Hospital Saturday Fund Health Membership.
- 10 Bank Holidays each year.
- A bonus day off on your birthday.
- Time off in lieu (TOIL) for additional hours worked at events and out of hours support.
- Generous leave policies.
- Continued professional development including training, membership of professional bodies and progression opportunities.
Volunteer & Programmes Co-ordinator in Glasgow employer: Glasgow Childrens Hospital Charity former Yorkhill Childrens charity
Contact Detail:
Glasgow Childrens Hospital Charity former Yorkhill Childrens charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer & Programmes Co-ordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to Glasgow Children’s Hospital Charity. Attend events, join online forums, and don’t be shy about asking for informational interviews – it’s all about making connections!
✨Tip Number 2
Prepare for your interview by researching the charity’s mission and values. Show us that you’re not just interested in the role but also passionate about what we do. Tailor your answers to reflect how your skills align with our goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to volunteer coordination and compliance processes. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Volunteer & Programmes Co-ordinator in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Volunteer & Programmes Coordinator role. Highlight your relevant experience and skills that match the job description, especially your administrative abilities and communication skills.
Show Your Passion: Let us see your enthusiasm for working with volunteers and supporting a charity. Share any personal experiences or motivations that drive you to contribute to Glasgow Children’s Hospital Charity and its mission.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Glasgow Childrens Hospital Charity former Yorkhill Childrens charity
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Volunteer & Programmes Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like supporting volunteer rotas and compliance processes. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Demonstrate Your Communication Skills
As you'll be the first point of contact for volunteers, it's crucial to highlight your communication abilities. Prepare to share instances where you've effectively communicated with diverse groups, whether through phone, email, or face-to-face interactions. This will illustrate your capability to engage with volunteers and stakeholders.
✨Be Ready for Compliance Questions
Given the importance of governance and compliance in this role, brush up on relevant protocols and regulations. Be prepared to discuss how you would ensure that all necessary documentation is accurately recorded and monitored. Showing your understanding of compliance will set you apart as a candidate who takes these responsibilities seriously.