At a Glance
- Tasks: Run festive fundraising activities and provide exceptional customer service.
- Company: Glasgow Children's Hospital Charity, spreading Christmas magic to children in hospital.
- Benefits: Gain valuable experience, enhance your CV, and make a real difference this Christmas.
- Other info: Flexible hours, teamwork, and the chance to work with amazing volunteers.
- Why this job: Join a passionate team and help create unforgettable moments for children and families.
- Qualifications: Customer service experience and strong communication skills are essential.
Job Description
Christmas is a special time of year at Glasgow Children's Hospital Charity as we aim to bring the magic of Christmas to children and families in hospital.
Our fundraising activities at Buchanan Galleries, Silverburn Shopping Centre and other external venues are an integral part of our Christmas fundraising portfolio. Thanks to the generosity of these centres and their customers, money raised from our fundraising activities helps fund life changing equipment, support services and research at Scotland’s largest children’s hospital.
The fundraising activities in both centres include a retail set up selling a wide range of Christmas cards and gifts, Santa experiences for children, gift wrapping services, choir performances and bucket collections.
Role Purpose
As our Christmas Intern you will be responsible for the running of these fundraising activities, adhering to the high standards and professionalism expected by our centre partners. Providing exceptional customer service is our main priority and you should be comfortable in a public facing role.
Volunteers are an integral part of running our fundraising activities on a daily basis and as the Christmas Intern you will be responsible for welcoming volunteers, conducting volunteer briefings and ensuring they have an enjoyable volunteering experience with the charity.
Key Responsibilities
- Follow all set-up and opening procedures to ensure fundraising activities start on time.
- Maintain cleanliness and organisation of retail set-ups, Santa experience zones, and gift-wrapping areas; complete clear-up duties as required.
- Welcome volunteers, conduct briefings, and provide support throughout their time with the charity.
- Engage with customers and upsell products where appropriate.
- Step in to assist if volunteers are unavailable, including tasks such as gift wrapping, bucket collecting during choir performances, and supporting character visits.
- Maintain stock levels and displays to enhance the customer experience and maximise sales.
- Complete end-of-day cashing-up processes.
- Adhere to the policies and procedures of Glasgow Children’s Hospital Charity and your allocated centre.
- Demonstrate commitment to and uphold Glasgow Children’s Hospital Charity’s vision, mission, and values.
Who We’re Looking For
Essential Criteria
- Experience in a similar customer-facing role.
- Excellent customer service skills.
- Exceptional communication and interpersonal skills.
- Ability to handle cash and process credit card transactions.
- Ability to work effectively as part of a team.
- Flexible approach to adapt to new challenges.
- A Disclosure Scotland check will be carried out under the Protection of Vulnerable Groups (PVG) Scheme – all criminal convictions must be disclosed.
Desirable Criteria
- Experience working with volunteers.
- Familiarity with the work of Glasgow Children’s Hospital Charity.
- Full UK driving licence.
To apply for this position please email your CV and cover letter.
Christmas Interns in Glasgow employer: Glasgow Childrens Hospital Charity former Yorkhill Childrens charity
Glasgow Children's Hospital Charity is an exceptional employer that fosters a supportive and inclusive work culture, especially during the festive season. As a Christmas Intern, you will not only gain valuable experience in fundraising and customer service but also contribute to meaningful initiatives that directly impact the lives of children and families in need. With opportunities for personal growth and the chance to work alongside dedicated volunteers, this role offers a rewarding experience in a vibrant community setting.
Contact Details:
Glasgow Childrens Hospital Charity former Yorkhill Childrens charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Interns in Glasgow
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Glasgow Childrens Hospital Charity former Yorkhill Childrens charity.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Glasgow Childrens Hospital Charity former Yorkhill Childrens charity.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Glasgow Childrens Hospital Charity former Yorkhill Childrens charity.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Glasgow Childrens Hospital Charity former Yorkhill Childrens charity. Apply directly through us to stand out!
We think you need these skills to ace Christmas Interns in Glasgow
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Glasgow Childrens Hospital Charity former Yorkhill Childrens charity. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Christmas Interns, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Glasgow Childrens Hospital Charity former Yorkhill Childrens charity
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Glasgow Childrens Hospital Charity former Yorkhill Childrens charity. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
