Location: Primarily based from our Hamilton office, ML3 6AU
Salary: £28,187 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave increasing to 30 days after 5 years (pro-rata for part time staff), 12.5 public holidays, 6% Pension contribution and Group Life Insurance!
Join GCIL and Make a Difference!
At GCIL (The Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society. As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities.
Why Work With Us?
- Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
- Personal Connections: You’ll work one-to-one with people, building strong and rewarding relationships.
- Autonomy and Responsibility: Supporting people to make choices that work best for them.
- Professional Growth: We’ll support your development and give you opportunities to grow your skills and experience in a values-led environment.
About the Inclusive Living Adviser Role
We are looking for a dedicated individual to provide advice, guidance, and information to disabled people. This service supports those in receipt of a Direct Payment (DP), Individual Living Fund (ILF), or an individual budget (IB), helping them remain in their own homes and live independently. You will play a vital role in empowering individuals to manage their support arrangements effectively and efficiently.
Additionally, as our Inclusive Living Adviser you will:
- Provide accurate, person-centred information and practical support to people receiving Self-directed Support (SDS), helping them establish and manage their support arrangements effectively.
- Deliver advice and support using a range of methods, including phone and video calls, home visits, and office-based appointments, adapting your approach to individual needs.
- Work in partnership with colleagues, the Local Authority, and other organisations or professionals to coordinate support, resolve queries, and ensure consistent guidance.
- Support the planning and delivery of information sessions for people and professionals, including preparation and follow-up activity.
- Maintain accurate, up-to-date records using databases and digital systems, ensuring all contacts, actions, outcomes, and next steps are recorded in line with service standards.
- Manage your workload and appointments effectively, prioritising tasks, meeting response times, and escalating complex issues or risks to the SDS Team Lead when required.
In order to be successful in this role, you must have:
- Ability to work with a wide range of people and stakeholders, using different communication approaches.
- Ability to listen, gather information, understand individual circumstances, and provide clear options or signposting in a supportive way.
- Ability to share information in accessible formats, with adjustments where required.
- Strong organisation skills, with the ability to manage a busy caseload, appointments, and changing priorities.
- Confidence using digital systems such as databases/CRMs and Microsoft 365 tools to record work accurately.
- Commitment to equality, inclusion, and independent living principles.
It would be great if you had:
- Lived experience of disability.
- Experience working in a Disabled Peoples Organisation or a similar setting.
We Actively Welcome Disabled Applicants
As a disabled people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society. We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply. If you need adjustments during the application or interview process, just let us know we're happy to support you. We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.
Ready to Join Us?
If you're passionate about inclusion, empowerment, and social justice and ready to grow your leadership in a values-led environment we'd love to hear from you! The posts will be primarily based in our Hamilton Office with regular travel to our Glasgow head office, and within the North and South Lanarkshire areas. Apply now and help shape a more inclusive, equitable society.
Closing date for completed applications: Sunday 31st May 2026
Expected Interview dates: Thursday 11th June
Application Reference (to be mentioned on your application form): GCILILA010526
No agencies please.
Contact Detail:
Glasgow Centre for Inclusive Living Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Inclusive Living Adviser
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at GCIL. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to inclusive living. Think about how your experiences align with GCIL's mission and be ready to share your passion for empowering others.
✨Tip Number 3
Showcase your lived experience! If you have personal insights into disability or support systems, don’t hold back. This is your chance to shine and demonstrate how you can relate to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference.
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Inclusive Living Adviser role. Highlight your understanding of self-directed support and how you can empower individuals.
Showcase Your Communication Skills:Since this role involves working with a diverse range of people, demonstrate your ability to communicate effectively. Share examples of how you've adapted your communication style to meet individual needs in the past.
Highlight Your Organisation Skills:We want to see how you manage your workload and prioritise tasks. Include examples of how you've successfully handled a busy caseload or managed multiple appointments while maintaining high standards.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference.
How to prepare for a job interview at Glasgow Centre for Inclusive Living
✨Know Your Stuff
Make sure you understand the role of an Inclusive Living Adviser inside out. Familiarise yourself with terms like Direct Payments, Self-directed Support, and the principles of independent living. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role is all about supporting disabled individuals, be prepared to share examples of how you've demonstrated empathy and understanding in past experiences. Whether it's through work or personal life, showing that you can connect with people on a personal level is key.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as an Inclusive Living Adviser. Prepare to discuss how you would handle specific situations, such as managing a complex case or adapting your communication style for different individuals. This will demonstrate your problem-solving skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the role. Inquire about their approach to professional development or how they measure the impact of their services. This shows that you're not just interested in the job, but also in contributing to the organisation's mission.
