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- Tasks: Support university programmes and enhance the student experience through effective administration.
- Company: Join Glasgow Caledonian University, committed to equality and diversity.
- Benefits: Professional development, family-friendly policies, cycle to work scheme, and onsite childcare.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: HND level education or equivalent experience, with strong admin and customer service skills.
- Other info: Flexible part-time role with opportunities for growth and collaboration.
The predicted salary is between 24000 - 36000 £ per year.
Advert
This is a part-time (0.7FTE)/fixed term opportunity for 2 years
Glasgow Caledonian University is seeking a Programme Co-ordinator within the Directorate of School Professional Services to provide administrative support for the University\’s programmes and to enhance the student experience.
The role holder will be a core member of the School of Health and Life Sciences programme team, working proactively and in close contact with Programme Leaders for effective management and enhancement of the student experience. The role provides expertise, assists in programme monitoring, and supports the production of student data to meet quality assurance standards. The role also offers a flexible and professional service in the student journey from enquiry through to Alumni.
The successful candidate should be educated to HND level or have equivalent relevant experience. The role is varied and will require the following:
- Demonstrable relevant administrative experience.
- Excellent customer service skills.
- Excellent organisational skills with the ability to manage and prioritise conflicting workloads.
- Evidence of working collaboratively as part of a team as well as the ability to work on own initiative.
- Experience of clerking meetings
- Evidence of identifying opportunities for improvement and developing and implementing best practice.
- Proficient in MS Office packages, in particular Microsoft Word, Excel and PowerPoint.
A working knowledge of Further/Higher Education, including the use of a student records system and experience of working in a student facing role is desirable.
If you would like to discuss in further detail, please contact Pam Rogers or Elaine Skea, Senior Officers (Programmes) via email at p.a.rogers@gcu.ac.uk or e.skea@gcu.ac.uk
As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, and we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.
Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.
The University holds the Athena Swan Silver award and the Race Equality Charter Bronze award, recognizing our activity and achievement in promoting gender equality and race equality across disciplines. We also commit to reasonable adjustments for disabled applicants during the recruitment process.
The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.
Please note that the appointment will be made on the first point of the salary scale (unless by exception).
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Programme Co-ordinator (0.7 FTE/FTC 2 years) - GCU01862 employer: Glasgow Caledonian University
Contact Detail:
Glasgow Caledonian University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Co-ordinator (0.7 FTE/FTC 2 years) - GCU01862
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Glasgow Caledonian University on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by researching the School of Health and Life Sciences. Knowing their programmes and values will show us that we’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice our answers to common interview questions, especially around teamwork and customer service. We want to highlight our organisational skills and how we can enhance the student experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the GCU team.
We think you need these skills to ace Programme Co-ordinator (0.7 FTE/FTC 2 years) - GCU01862
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Co-ordinator role. Highlight your relevant administrative experience and customer service skills, as these are key for us at Glasgow Caledonian University.
Showcase Your Organisational Skills: In your application, give examples of how you've managed conflicting workloads in the past. We want to see that you can juggle tasks effectively while maintaining a high standard of work.
Demonstrate Teamwork: We value collaboration, so include instances where you've worked as part of a team. Mention any specific projects or initiatives where your contribution made a difference to the student experience.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application is processed correctly and gives you the best chance of being considered for the role.
How to prepare for a job interview at Glasgow Caledonian University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Programme Co-ordinator role. Familiarise yourself with the responsibilities mentioned in the job description, such as providing administrative support and enhancing the student experience. This will help you articulate how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed conflicting workloads. Be ready to discuss how you prioritised tasks and ensured everything ran smoothly, as this will demonstrate your capability to handle the demands of the position.
✨Highlight Your Customer Service Experience
As a Programme Co-ordinator, you'll be interacting with students regularly. Think of specific instances where you provided exceptional customer service or resolved issues effectively. Sharing these stories will showcase your ability to enhance the student journey, which is a key aspect of the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, programme goals, or opportunities for professional development. This not only shows your interest in the role but also helps you gauge if the university is the right fit for you.
