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- Tasks: Provide administrative support in recruitment and selection processes at GCU.
- Company: Join Glasgow Caledonian University, a vibrant and inclusive institution.
- Benefits: Enjoy professional development, family-friendly policies, and onsite childcare.
- Why this job: Kickstart your HR career while making a positive impact in a supportive environment.
- Qualifications: Customer service experience and strong MS Office skills are essential.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Overview
This is a full time/fixed term maternity cover opportunity for 12 months, from October 2025 to November 2026. Interviews for this role will take place week commencing 13 October 2025.
Glasgow Caledonian University (GCU) is a vibrant, values-led university with campuses in Glasgow and London. We are committed to high-quality education and research, strong employer partnerships, and providing opportunities for our students to achieve their career goals.
GCU holds notable rankings and accreditations, including EcoCampus Platinum, sustainability recognition, and strong graduate employability statistics. We are committed to equality, diversity and inclusion in all our work.
Responsibilities
- Provide administrative support, advice and guidance on all stages of the Recruitment and Selection cycle.
- Advertise roles on various platforms and provide shortlisting documentation.
- Liaise with managers and candidates to arrange interviews.
- Administer and issue contracts to successful candidates.
- Ensure compliance with right to work requirements by checking documents in line with Home Office requirements.
- Conduct new start induction meetings and ensure pre-employment checks (qualifications and references) are completed as identified on each role profile.
- Act as the first point of contact for operational HR queries by managing the main People Services mailbox and escalating issues as required.
- Provide cross-team support to areas such as resourcing, casework and staff development as needed.
Qualifications
- Exceptional customer service experience, ideally from a demanding high-paced administrative role.
- Ability to interpret policies and processes related to recruitment, right to work and compliance.
- Strong working knowledge of MS Office (Outlook, Word, Excel), online platforms (e.g., Teams) and databases.
- Ability to work under pressure, prioritise workload and maintain high attention to detail.
- Interest in progressing a career in an HR department.
EEO and Other Statements
As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, and our values in everything we do. Applications from all suitably qualified candidates who demonstrate the GCU Values are welcome.
GCU is committed to fair and transparent recruitment, free from bias, and to attracting and retaining a high-performing workforce. The University holds the Athena Swan Silver award and the Race Equality Charter Bronze award. We are a Disability Confident (Committed) employer and will make reasonable adjustments for disabled applicants during the recruitment process. We are also signatories to the Armed Forces Covenant and offer a range of benefits including professional development opportunities, family-friendly policies, cycle to work, and onsite childcare facilities.
Please note that appointments will be made on the first point of the salary scale unless otherwise stated.
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People Services Administrative Support (1.0FTE/FTC 12 months) - GCU01863 employer: Glasgow Caledonian University
Contact Detail:
Glasgow Caledonian University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Administrative Support (1.0FTE/FTC 12 months) - GCU01863
✨Tip Number 1
Get to know the company culture! Before your interview, check out GCU's values and mission. This will help you tailor your answers and show that you're a great fit for their vibrant community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to prepare some questions! Asking insightful questions about the role or the team shows your genuine interest and helps you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our commitment to equality and inclusion.
We think you need these skills to ace People Services Administrative Support (1.0FTE/FTC 12 months) - GCU01863
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Services Administrative Support role. Highlight your relevant experience in administrative support and customer service, and show how you align with GCU's values.
Showcase Your Skills: Don’t forget to mention your strong working knowledge of MS Office and any online platforms you've used. We want to see how you can bring your tech skills to the table, especially in a fast-paced environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups, and you’ll find all the details you need there!
How to prepare for a job interview at Glasgow Caledonian University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the People Services Administrative Support role. Familiarise yourself with the recruitment cycle and compliance requirements, as these will likely come up in conversation.
✨Showcase Your Customer Service Skills
Since exceptional customer service experience is key for this position, prepare examples from your past roles where you provided outstanding support. Think about how you handled challenging situations and what you learned from them.
✨Be Ready to Discuss Compliance
Brush up on your knowledge of right to work requirements and how they relate to recruitment. Be prepared to discuss how you would ensure compliance in your administrative tasks, as this is crucial for the role.
✨Demonstrate Your Team Spirit
GCU values collaboration, so be ready to talk about your experiences working in teams. Highlight any cross-team support you've provided in previous roles and how you can contribute to a positive team environment at GCU.
