Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Admissions Administration Team and enhance the applicant experience.
- Company: Join Glasgow Caledonian University, a top-ranked modern university in Scotland.
- Benefits: Enjoy professional development, family-friendly policies, and onsite childcare facilities.
- Why this job: Be part of a vibrant community dedicated to transforming lives and promoting sustainability.
- Qualifications: HND level education or equivalent experience with strong communication and IT skills required.
- Other info: This is a 6-month maternity cover role with a commitment to equality and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Advert
This is a full time/6 months maternity cover opportunity
Glasgow Caledonian University, the largest and leading modern university in Scotland, is a vibrant, values-led institution with campuses in Glasgow and London. We are committed to high-quality education and research that support our communities, with strong partnerships with employers to ensure our students achieve their career goals.
In 2025, we continue to be ranked as a Top 50 university by the Guardian University Guide, the Times and Sunday Times Good University Guide, and the Daily Mail University Guide.
We are the only Scottish university with EcoCampus Platinum accreditation and ranked second in Scotland for sustainability in the recent People and Planet league table.
With a wide range of professionally accredited courses and over 300 industry partnerships, we have the highest proportion of employed graduates, with 92% in employment or further study within 15 months of graduating (HESA 2025). We also have the highest proportion of undergraduate graduates in highly skilled occupations among Scottish modern universities.
Glasgow Caledonian is Scotland\’s leading provider of Graduate Apprenticeships. We support more than 22,000 students from nearly 120 countries through transnational partnerships and strive to make education accessible to all.
Guided by our values—integrity, responsibility, creativity, and confidence—we aim to transform lives and communities.
Role Overview
The Admissions Service is seeking to appoint an Admissions Administration Team Lead on a full-time, 6-month maternity cover basis. Leading the Admissions Administration Team, you will contribute to delivering the operational plan and goals of the Admissions Service by providing an effective, customer-centered applicant experience. You will support both internal and external stakeholders, offering advice and guidance on admissions policies and processes to ensure a seamless experience for prospective students.
Candidate Profile
Educated to HND level or equivalent relevant experience, you will have a proven track record in service delivery and meeting KPIs at a supervisory level with a motivated and focused team. The successful candidate must demonstrate excellent communication, customer service, interpersonal skills, and strong IT skills.
Further Information
For more details, please contact Catriona Robinson, Admissions Manager (Undergraduate & Admissions Administration), at Catriona.robinson@gcu.ac.uk.
Our Commitment
As the University for the Common Good, we are dedicated to embedding equality, diversity, and inclusion, reflecting our core values. We welcome applications from all qualified candidates who demonstrate GCU Values.
We are committed to a fair and transparent recruitment process free from bias, aiming to attract and retain a high-performing workforce that contributes to our success.
Our university holds the Athena Swan Silver award, recognizing our efforts in promoting gender equality, and is a Disability Confident \’Committed\’ employer, striving to make our recruitment process inclusive and accessible. We also hold the Carer Positive Engaged employer award and are signatories to the Armed Forces Covenant.
Benefits include professional development opportunities, family-friendly policies, cycle-to-work scheme, and onsite childcare facilities.
Please note that appointments will be made at the first point of the salary scale unless otherwise specified.
#J-18808-Ljbffr
Admissions Administration Team Lead (1.0FTE) - GCU01849 employer: Glasgow Caledonian University
Contact Detail:
Glasgow Caledonian University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Administration Team Lead (1.0FTE) - GCU01849
✨Tip Number 1
Familiarise yourself with Glasgow Caledonian University's values and mission. Understanding their commitment to community and sustainability will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of the Admissions Service. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team in a customer service environment. Highlighting your experience in meeting KPIs and delivering excellent service will demonstrate your suitability for the role.
✨Tip Number 4
Research common challenges faced by admissions teams in higher education. Being able to discuss these challenges and propose solutions during your interview will show your proactive approach and understanding of the role.
We think you need these skills to ace Admissions Administration Team Lead (1.0FTE) - GCU01849
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Admissions Administration Team Lead position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise your previous experience in service delivery and team supervision. Provide specific examples of how you have met KPIs and contributed to a customer-centred approach in your past roles.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, include examples that demonstrate your ability to effectively communicate with both internal and external stakeholders.
Align with University Values: Reflect on Glasgow Caledonian University's values of integrity, responsibility, creativity, and confidence in your application. Show how you embody these values in your professional conduct and decision-making.
How to prepare for a job interview at Glasgow Caledonian University
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Admissions Administration Team Lead. Be prepared to discuss how your previous experience aligns with these responsibilities, especially in service delivery and meeting KPIs.
✨Showcase Your Communication Skills
As this role requires excellent communication and interpersonal skills, think of examples from your past where you've successfully communicated with stakeholders or resolved customer issues. Be ready to demonstrate how you can provide a customer-centred applicant experience.
✨Highlight Your IT Proficiency
Since strong IT skills are essential for this position, be prepared to discuss your experience with relevant software and systems. If you have specific examples of how you've used technology to improve processes or enhance service delivery, make sure to mention them.
✨Emphasise Values Alignment
Glasgow Caledonian University values integrity, responsibility, creativity, and confidence. Think about how your personal values align with these and be ready to share examples that illustrate your commitment to these principles in your work.
