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- Tasks: Lead a team, manage operations, and deliver top-notch customer service.
- Company: Join a fun and inclusive team at a well-known food franchise.
- Benefits: Competitive pay, flexible hours, staff discounts, and 28 days holiday.
- Other info: Enjoy a supportive environment with clear career progression opportunities.
- Why this job: Gain hands-on leadership experience while making customers smile every day.
- Qualifications: Strong organisational skills and a passion for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
The Role: As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Key Responsibilities:
- Lead and organise the team to deliver excellent service and operational standards
- Motivate your team to delight customers with quality, speed and friendliness
- Support team members through coaching and training to meet the highest standards
- Deliver 5‑star operational excellence across all areas of the store
- Monitor and drive performance against key targets
- Provide outstanding customer service and resolve issues confidently
- Prioritise tasks and manage time effectively in a fast‑paced environment
- Maintain a clean, safe and welcoming store environment
About You:
- Strong organisational and prioritisation skills
- Excellent customer service and communication abilities
- Experience in leading or managing people
- Motivational and confident in coaching others
- Able to work at pace and adapt to changing demands
- Flexible availability, including evenings and weekends
Benefits:
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro‑rata for part‑time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g., refuse disposal, deliveries). We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Manager in Training in Glasgow employer: Glasgow Battlefield
Contact Detail:
Glasgow Battlefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager in Training in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership skills in real-life scenarios. Think of examples where you've motivated a team or resolved conflicts. Being able to share these experiences will make you stand out as a candidate.
✨Tip Number 3
Be ready to demonstrate your customer service skills during the interview. Prepare to discuss how you would handle difficult situations or ensure high standards are met, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Manager in Training in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in leading or managing teams. We want to see how you've motivated others and delivered great results, so share specific examples that showcase your leadership style.
Tailor Your Application: Make sure to customise your application for the Manager in Training role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill. This shows us you're genuinely interested!
Emphasise Customer Service: Since delivering exceptional customer service is key, include any relevant experiences where you've gone above and beyond for customers. We love to see how you’ve handled challenges and resolved issues confidently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Glasgow Battlefield
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Manager in Training entails. Familiarise yourself with the key responsibilities like leading a team and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated others. Think about specific situations where you coached someone to improve their performance or resolved a conflict. This will demonstrate your ability to lead by example, which is crucial for this position.
✨Demonstrate Customer Service Excellence
Since customer service is a big part of the job, be ready to discuss how you would handle various customer scenarios. Think of times when you went above and beyond for a customer and be prepared to share those stories. This shows that you understand the importance of delighting customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.