Family Support Worker

Family Support Worker

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Glasgow Association for Mental Health

At a Glance

  • Tasks: Support unpaid Carers and Young Carers in managing their responsibilities and wellbeing.
  • Company: Join Glasgow Association for Mental Health, a compassionate community-focused organisation.
  • Benefits: Attractive salary, excellent terms, supportive induction, and comprehensive development opportunities.
  • Other info: Dynamic role with opportunities to build networks and promote social inclusion.
  • Why this job: Make a real difference in the lives of Carers while enhancing your own skills.
  • Qualifications: Compassionate, organised individuals with strong communication and administrative skills.

The predicted salary is between 36000 - 60000 £ per year.

GLASGOW ASSOCIATION FOR MENTAL HEALTH

POST: Family Support Worker

ACCOUNTABLE TO: Carers Service Manager

REPORTING TO: Carers Coordinator

GAMH are commissioned by Glasgow Carers Partnership to deliver support to unpaid Carers living within the North East of the city. Our service offers inclusive and holistic support to Carers to help maintain their quality of life and improve their health and wellbeing.

The primary focus of this post will be to work with unpaid Carers and Young Carers delivering a range of supports so Carers will have the ability to manage their caring responsibilities whilst also maintaining their own wellbeing. In return GAMH offers an attractive salary, excellent terms and conditions and a fantastic package of additional benefits. The successful candidate will also benefit from a full supportive induction programme as well as a comprehensive and effective learning and development programme.

We are seeking a compassionate, organised person who will work with unpaid Carers, Young Carers and their families to identify and access supports that will assist them within their caring role creating their own Personal Plan or Young Carers Statement. A key task will be to promote social inclusion by facilitating opportunities for Carers to build networks of support so that they are more connected within their community and have links with other people and resources that are important to their health and well being.

Key Responsibilities
  • Working with Carers to assess their needs creating a Personal Plan or Young Carers Statement identifying outcomes that will support them in their caring role. Reviewing regularly to ensure that support is relevant and effective.
  • Delivering a range of practical and emotional supports for Carers so they will feel able to maintain their caring responsibilities whilst also achieving positive wellbeing.
  • Negotiate and liaise with services to ensure Carers needs are addressed.
  • Working closely with a broad range of services including Statutory, Education and Third sector organisations throughout Glasgow to build new and strengthen existing relationships with partners raising the profile of GAMH North East Carers Service and Glasgow Carers Partnership.
  • Identify and participate in events and networking opportunities to raise awareness of Adult and Young Carers ensuring they are identified and offered support early in their caring journey.
  • Ensure adherence to GAMH policies and procedures including safeguarding and Data Management protocols.
  • Collect and maintain accurate and up-to-date records relating to the service including entry onto electronic spreadsheets and databases, and support information retrieval and report writing.
  • Any other duties appropriate to the post and in accordance with the requirements of GAMH.
Knowledge and Skills
  • Ability to manage caseload and plan diary.
  • Excellent administrative skills, well organised with good time management and a methodical approach to work.
  • Excellent communication skills both spoken and written.
  • Excellent interpersonal and negotiating skills.
  • An understanding of the principle of safeguarding and protection within Health and Social Care Services.

Family Support Worker employer: Glasgow Association for Mental Health

Glasgow Association for Mental Health is an exceptional employer that prioritises the wellbeing of its employees while making a meaningful impact in the community. With a strong commitment to professional development, comprehensive training programmes, and a supportive work culture, staff are empowered to grow in their roles as they assist unpaid Carers and Young Carers in Glasgow. The organisation offers competitive salaries and benefits, fostering a collaborative environment where compassion and community connection thrive.

Glasgow Association for Mental Health

Contact Details:

Glasgow Association for Mental Health Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Support Worker

Tip Number 1

Network like a pro! Reach out to people in the field of family support work, especially those connected to GAMH. Attend local events or workshops where you can meet potential colleagues and learn more about the role.

Tip Number 2

Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the job description. We want you to show off your skills and passion!

Tip Number 3

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds.

Tip Number 4

Apply through our website for the best chance at landing the job. We make it easy for you to showcase your skills and connect with us directly. Let’s get you started on this exciting journey!

We think you need these skills to ace Family Support Worker

Compassion
Organisational Skills
Needs Assessment
Personal Planning
Emotional Support Delivery
Negotiation Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application for the Family Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to support unpaid Carers and Young Carers.

Show Your Compassion:This role is all about empathy and support. Use your written application to showcase your compassionate nature and any previous experiences where you've helped others, particularly in a caring capacity.

Be Organised and Clear:Since excellent administrative skills are key for this position, ensure your application is well-structured and free of errors. A clear and methodical approach will reflect your ability to manage caseloads effectively.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!

How to prepare for a job interview at Glasgow Association for Mental Health

Know Your Stuff

Before the interview, make sure you understand the role of a Family Support Worker inside out. Familiarise yourself with GAMH's mission and the specific needs of unpaid Carers. This will help you demonstrate your genuine interest and how your skills align with their goals.

Show Your Compassion

As a Family Support Worker, empathy is key. Prepare examples from your past experiences where you've shown compassion and support to others. This could be through volunteering, previous jobs, or personal experiences. Make it clear that you understand the challenges faced by Carers.

Be Organised

GAMH is looking for someone who can manage a caseload effectively. During the interview, highlight your organisational skills. Discuss how you plan your day, manage your time, and keep track of important information. You might even want to bring a planner or notes to show your methodical approach.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the types of support currently offered to Carers or how they measure the success of their programmes. It’s a great way to engage and leave a lasting impression.