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- Tasks: Support individuals in distress with compassionate listening and resourceful coping strategies.
- Company: Join Glasgow Association for Mental Health, a leading community mental health service provider.
- Benefits: Enjoy 7 weeks annual leave, pension scheme, gym contributions, and employee counselling.
- Why this job: Make a real difference in people's lives while working flexible hours in a supportive environment.
- Qualifications: Good communication skills and willingness to achieve SVQ 3 or equivalent.
- Other info: Work from 5pm to 2am, with a dynamic team dedicated to mental health support.
The predicted salary is between 22800 - 28485 £ per year.
Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm - 2am.
The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow.
We wish to appoint the following:
- 1 x Distress Response Worker (full time) OOH service – (REF: DRW/OOH/FT)
37.5 hours per week: Mon to Sun 5pm - 2am (4 days on 4 days off 9.38 hours per night).
Salary - £28,485 per annum Fixed term to 31 March 2027 (may be extended dependent on funding).
Key Skills:
- Good communication skills to be able to work effectively with referrers and individuals using the service.
- Compassionate listening, be able to alleviate individual’s feelings of distress.
- Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate.
- Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate.
- SVQ 3 or equivalent or willingness to work towards achieving this qualification is essential.
GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell.
Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.
Employee Benefits:
- 7 weeks Annual Leave for full time staff
- Workplace pension scheme
- Cycle to work scheme
- Contribution towards Gym membership
- Employee counselling service
Compassionate Distress Worker (Out of Hours) Full Time employer: Glasgow Association for Mental Health
Contact Detail:
Glasgow Association for Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Distress Worker (Out of Hours) Full Time
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to Glasgow Association for Mental Health. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising your compassionate listening skills. Think of real-life scenarios where you've helped someone in distress. We want to see how you can alleviate feelings of distress, so be ready to share your experiences!
✨Tip Number 3
Show us your resourcefulness! Be ready to discuss coping strategies and self-management techniques you've used or learned about. This will demonstrate your ability to support individuals effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Compassionate Distress Worker (Out of Hours) Full Time
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassionate side shine through! Use examples from your past experiences that highlight your ability to listen and support individuals in distress. We want to see how you can connect with people on a personal level.
Tailor Your Application: Make sure to tailor your application specifically for the Distress Response Worker role. Highlight relevant skills like communication and resourcefulness, and don’t forget to mention any qualifications or training you have that align with the job description. We love seeing applicants who take the time to personalise their submissions!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate when candidates can express their thoughts clearly, as it reflects good communication skills, which are essential for this position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there. We’re excited to hear from you!
How to prepare for a job interview at Glasgow Association for Mental Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Compassionate Distress Response Service and the specific responsibilities of a Distress Response Worker. Familiarise yourself with the key skills mentioned in the job description, such as communication, compassionate listening, and risk assessment.
✨Showcase Your Compassionate Side
During the interview, be prepared to share examples of how you've demonstrated compassion and resourcefulness in previous roles. Think of specific situations where you helped someone in distress or used effective coping strategies. This will show that you can handle the emotional demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to respond to distressing situations. Practice how you would approach these scenarios, focusing on your problem-solving skills and ability to apply safety planning and escalation processes. This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team, the service, and the challenges they face. This not only shows your genuine interest in the role but also helps you gauge if this is the right fit for you. Remember, interviews are a two-way street!
