At a Glance
- Tasks: Lead the leisure club, ensuring a safe and enjoyable experience for guests and staff.
- Company: Join a vibrant team at a leading leisure club focused on guest satisfaction.
- Benefits: Enjoy discounts, health perks, and a supportive work environment.
- Other info: Great opportunities for career progression in the leisure and hospitality industry.
- Why this job: Make a real difference in people's leisure experiences while developing your career.
- Qualifications: People-focused leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an experienced, confident and people‑focused Leisure Club Supervisor to support the day‑to‑day running of our leisure club. This role plays a key part in ensuring guests enjoy a safe, welcoming and well‑organised experience, while team members feel supported, motivated and clear in their roles.
Responsibilities
- Oversee the day‑to‑day operations of the leisure club, ensuring smooth and efficient service delivery.
- Manage staff schedules to ensure appropriate cover and a balanced team presence.
- Support the upkeep of the club, ensuring facilities and equipment are safe, clean and in good working order.
- Provide visible, supportive leadership to the leisure team, helping them feel motivated, confident and engaged.
- Deliver excellent customer service and respond to guest queries or concerns in a calm, professional and solution‑focused way.
- Support the development and delivery of marketing and promotional activities to attract and retain members.
- Lead regular team briefings to share updates, reinforce standards and encourage open communication.
- Ensure strict adherence to health and safety procedures, protecting the wellbeing of guests and colleagues at all times.
- Assist with the recruitment, onboarding and training of new team members.
- Provide regular feedback and reports to the Leisure Club Manager on performance, standards and guest experience.
Qualifications
- Enjoys being a visible presence on the floor and supporting others day‑to‑day.
- Understands that positive guest experiences come from calm, clear and supportive leadership.
- Is confident supervising people while remaining approachable and fair.
- Can balance operational tasks with people‑focused responsibilities.
- Communicates clearly and adapts their approach to different situations and personalities.
- Stays organised and calm when the environment is busy.
- Takes pride in maintaining standards and supporting a welcoming, safe environment.
- Is looking to progress their career within leisure, hospitality or wellbeing environments.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- 24/7 Employee Assistance Programme.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – hundreds of discounts covering groceries, fashion, travel, utilities, days out and holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work – Cycle2Work schemes from Halfords to help employees save money and stay fit.
Leisure Club Supervisor in Glasgow employer: Glasgow Argyle Hotel, Signature Collection by Best Western
As a Leisure Club Supervisor at our esteemed hotel, you will thrive in a supportive and dynamic work environment that prioritises both guest satisfaction and employee wellbeing. With a strong focus on professional development, we offer numerous growth opportunities within the leisure and hospitality sectors, alongside attractive benefits such as employee discounts, health programmes, and a pension scheme. Join us in creating a welcoming atmosphere where your leadership can shine and make a real difference to both guests and team members alike.
Contact Details:
Glasgow Argyle Hotel, Signature Collection by Best Western Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Supervisor in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Glasgow Argyle Hotel, Signature Collection by Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Glasgow Argyle Hotel, Signature Collection by Best Western
Don't be shy about reaching out to Glasgow Argyle Hotel, Signature Collection by Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Glasgow Argyle Hotel, Signature Collection by Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Glasgow Argyle Hotel, Signature Collection by Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
