Spectator Information & Engagement Specialist in New Town

Help Us Shape the Future of the Commonwealth Games – Glasgow 2026! The journey to Glasgow 2026 starts now – and we want YOU to be part of it! Get ready for a brilliant new era for the Commonwealth Games, blending world-class sport with a sustainable, future-focused vision.

In just under 70 days, Glasgow will transform into a global hub for sport and culture, welcoming 3,000 athletes from 74 nations and territories across 11 days of unforgettable action, fuelled by the city’s unstoppable energy and passion. Glasgow 2026 is set to revolutionise the Games, with a bold experience that reflects the city’s resilience and innovation. This is more than just an event; it’s a movement – a celebration of unity, equality and sporting excellence. A movement that will not only deliver a world-class sporting experience but will also create a lasting legacy, maximising social and economic benefits for the city and the Commonwealth. Don’t miss your chance to be part of something historic!

If you have a passion for sport and a drive for excellence, and want to help create something truly special, then Glasgow 2026 wants you.

The Role: As Spectator Information & Engagement Specialist, you’ll play a key role in shaping how audiences experience Glasgow 2026 before and during the Games. Working as part of the Marketing and Communications team, you’ll support the delivery of clear, engaging and impactful communications for ticketed and non-ticketed spectators across sport, the Glasgow 2026 Festival, city activation activity and Live Sites.

Collaboration will sit at the heart of the role as you work closely with colleagues across the Organising Company, Glasgow Life, city stakeholders and external partners to help deliver a joined-up and memorable spectator experience. Bringing together information from multiple teams and translating it into audience-focused communications will be central to success, alongside ensuring messaging remains aligned with the wider Games narrative and Glasgow 2026 brand standards.

Operating within a fast-paced and evolving environment, you’ll coordinate communication activity across multiple channels including website, CRM, social media, WhatsApp and customer information platforms. Alongside managing day-to-day communications planning and delivery, you’ll also support Games-time spectator engagement, helping ensure audiences receive timely, accurate and welcoming information throughout their Glasgow 2026 experience.

Job Summary: Joining Glasgow 2026 as Spectator Information & Engagement Specialist offers a brilliant opportunity to help shape the public-facing voice of one of the world’s biggest sporting and cultural events. Strong planning, coordination and communication skills will be essential as you support the delivery of integrated spectator communications across a complex and evolving Games environment.

Day-to-day responsibilities will include coordinating communication plans, supporting cross-functional working groups, managing key messaging and helping ensure spectator information is impactful, accessible and audience-focused across all channels. A collaborative and proactive approach will be important, particularly when balancing multiple priorities and coordinating activity across a broad range of internal teams and external partners.

Success in this role will come from building strong relationships, maintaining excellent attention to detail and bringing energy and professionalism to every stage of delivery. Experience working within marketing, communications or customer-focused environments will help you thrive, particularly within major events, sport or large-scale cultural programmes that require pace, precision and adaptability. Most importantly, this role offers the opportunity to help create a welcoming, inclusive and Altogether Brilliant experience for spectators visiting Glasgow 2026.

Key Skills and Experience: To succeed in this role, you’ll bring proven experience in marketing or communications within a fast-paced and complex environment, with the ability to deliver impactful consumer-facing messaging to an exceptional standard. Experience working with partners, stakeholders and creative teams or agencies will be essential, alongside the confidence to manage relationships and coordinate activity across a wide range of contributors.

Strong communication skills will enable you to engage effectively with diverse stakeholders, while a highly organised and structured approach will support the management of multiple priorities and deadlines. Experience working across marketing channels, including websites, apps, CRM platforms, social media and direct marketing activity, would be highly beneficial. Experience managing dynamic communications within a customer-service environment would be advantageous, particularly within major events, sporting events or large-scale cultural programmes. A collaborative mindset, excellent attention to detail and the ability to remain calm and adaptable within a fast-moving environment will also help you succeed within the team.

Why Glasgow 2026? Joining the Glasgow 2026 team means being part of something extraordinary. As we embark on this exciting journey, we’re not just planning an event – we’re creating a new legacy for Glasgow and the Commonwealth. This is an opportunity to shape the future of major sporting events, bringing the world together for 11 days of unforgettable competition and culture.

We’re looking for well-organised, passionate and driven people who are excited to roll up their sleeves and be part of an inclusive, forward-thinking and sustainable Games. This is your chance to help set the new standard for global events while contributing to the city’s rich sporting legacy.

Salary: The starting Salary is from £36,050. Salary offered will be based on demonstrated skills and experience related to this role.

How to Apply: If you’re ready to be part of something historic, we want to hear from you! For more information about the role and a detailed job description, visit our website. To apply, send your CV along with a 250-word summary (or video/voice note) of why you want to be part of our team.

At Glasgow 2026, we are committed to creating a diverse and inclusive workforce. We welcome applications from all backgrounds and are proud to be a Disability Confident Committed employer. If you need assistance with your application, our Recruitment Team is here to support you with any reasonable adjustments.

Please note that candidates must have the legal right to work in the UK, which we request is confirmed as part of the application process. This is a mandatory requirement for consideration of the role. The closing date is 29th May 2026.