Research & Development Co-Ordinator

To support and co-ordinate the research, development and delivery of new products from concepts through to launch. The role is responsible for identifying market opportunities, developing customer led-product concepts and project managing the product development process to ensure successful commercial outcomes.

Key Tasks

• Conduct structured market research to identify customer needs, competitor activity and market gaps.
• Generate and evaluate new product ideas aligned with business strategy.
• Monitor industry trends, innovations and commercial opportunities.
• Develop product concepts through direct customer engagement and research.
• Organise and attend face-to-face customer research meetings.
• Prepare detailed design briefs for Product Design.
• Project manage new product development projects, ensuring milestones are met.
• Liaise with cross-functional teams including Product Design, Engineering, Marketing, Sales and Operations.
• Prepare and deliver presentations to internal stakeholders.
• Co-ordinate activities required for new product launches.
• Support the ongoing management and review of the existing product portfolio.
• Undertake business travel as required.

Key Objectives

• Deliver commercially viable new product concepts aligned with Company strategy.
• Ensure projects are delivered on time and within agreed parameters.
• Maintain strong customer engagement to support evidence-based product development.
• Contribute to continuous improvement of the product portfolio.
• Support successful and well-coordinated product launches.
• Develop knowledge and capability in product development.

The above lists are not exhaustive and may evolve with the role and business needs.

Person Specification

• Be a creative thinker.
• Ability to identify/solve problems.
• Strong analytical and research skills.
• Commercial awareness and customer-focused mindset.
• Excellent written and verbal communication skills.
• Strong organisational and project management ability.
• Ability to manage multiple tasks and priorities.
• Proactive and self-motivated approach.
• IT literate (Microsoft Office or equivalent).
• Willingness to travel for business purposes.
• Previous experience in product knowledge, R&D, Marketing or Project Management.
• Experience in conducting customer research or market analysis.
• Understanding of product lifecycle management.
• Experience working cross-functionally within a business environment.

Qualifications

• Degree in Product Design or Marketing or a related degree (minimum 2:1)

Salary & Benefits

• 33 days paid holiday (rising to 38 with service).
• Flexible holiday booking in 30-minute blocks.
• Buy/sell up to 5 days holiday annually.
• Performance bonuses.
• Final salary pension scheme (after min. 2 years).
• NEST pension scheme (from 3 months).
• Life insurance (after min. 2 years).
• Private health insurance (after min. 1 year).
• Health cashback plan.
• Employee Assistance Programme (EAP).
• Relocation support loans.
• Long service awards.
• Subsidised on-site café and social space.
• Free on-site parking.
• Cycle to Work scheme.
• On-site gym and changing facilities.
• Team building activities.
• Company events.
• EV charging points (at cost).
• Paid charity days and fundraising events.
• Social activities.
• Career progression opportunities.
• Skills development and professional study support.

What to Expect

Click ‘Apply’ to upload your CV. If your CV meets our criteria, you will be invited to complete a short pre-screen video interview. You will be asked to answer around 5 questions. Once complete, your responses are sent to the hiring manager for review. You’ll be notified by email whether you are successful or unsuccessful. If successful, the next stage is usually an in‑person interview at our Blackpool site.