At a Glance
- Tasks: Manage client transactions and ensure timely processing in a fast-paced environment.
- Company: Join GLAS, a leading provider of institutional debt administration services with a global presence.
- Benefits: Enjoy hybrid working, competitive salary, 28 days leave, and private medical insurance.
- Other info: Great career development opportunities in an inclusive and diverse workplace.
- Why this job: Be part of a dynamic team that values innovation and client success.
- Qualifications: Detail-oriented with strong organisational skills; finance or business degree preferred.
The predicted salary is between 54000 - 66000 £ per year.
- Client Services Associate (Fixed Term Contract - 9 months)
- Fixed Term Contract - 9 months
- Hybrid Working
The role of Client Services Associate
GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.
GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.
The business currently comprises c.500 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice.
GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs.
GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $800 billion assets across its global platform.
The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Milan and Rome.
To expand our successful operation we are hiring a Client Services Associate at GLAS.
The Client Services Associate will liaise very closely with the EMEA Client Services Team.
The role includes managing and processing all operational aspects of GLAS client transactions within specific deadlines.
Each team member has responsibility for a specific portfolio of Loans / Bonds and is the primary operational contact for the Borrowers and Lenders on these transactions.
To be successful in your role
We are looking for a dynamic individual able to work in an entrepreneurial fast pace working environment.
To be successful in this role you are an effective communicator with excellent communication skills.
Responsibilities
- Managing drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities.
- Inputting relevant data into the system Solvas.
- Generating and sending notices to Borrowers and Lenders within specific timeframes.
- Receiving and checking SSI’s, initiating the call back process where necessary.
- Managing funds flow between Borrowers and Lenders.
- Making payments through Barclays. Net, arranging a foreign exchange transaction where appropriate.
- Calculating and payment of principal repayments, interest, commitment and other fees (including PIK and non-pro rata events)
- Reconciling accounts.
- Handling of transfers ensuring requests comply with the transaction documentation and the collection of transfer fees.
- Understanding of deal documentation for inputting into the system or responding to Borrower / Lender queries.
- Dealing with client queries in a timely manner.
- Dealing with Audit request.
- Timely escalation of relevant matters to Team Leader and/or Managers.
- Due diligence with regards to potential fraud, money laundering, and both financial and reputational risk to GLAS.
Experience and Qualifications
- Proven examples of working to tight deadlines
- A high degree of detail and strong organisational skills
- Previous experience of using SOLVAS desirable
- A desirable degree in a finance or business related field
Person Specification
- Strong attention to detail and ability to work to tight deadlines
- Flexibility to adapt to the changing needs of a growing business
- The ability to represent GLAS to high standards and expectations at all times
Benefits
- Base salary + bonus
- Hybrid working
- 28 days annual leave + bank holidays
- Long service award
- Private Medical Insurance
- Private pension plan
- Life insurance plan
- Employee Assistance Program (EAP)
- Season ticket loan scheme
- Yearly eye examination
- Gym membership discount
- Career development and study support
Our people are at the heart of GLAS’ success.
We are committed to attracting, developing and retaining talented individuals in an environment built on inclusivity, diversity and opportunity.
We believe that diverse perspectives drive innovation, encourage meaningful discussion and help us deliver the best outcomes for our clients.
Wearepassionateaboutsupportingouremployees'careerdevelopmentandlong-termsuccess.
Ourcultureisunderpinnedbyourcorevaluesof Excellence, Client Centricity, Collaborationand Innovation, whichguidethewaywework, supportourclientsandachieveresultstogether.
At GLAS, we are committed to creating an environment where everyone has the opportunity to contribute, develop and thrive, regardless of background or experience.
We believe that fostering an inclusive workplace strengthens our business, our people and the service we provide to our clients.
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Client Services Associate (Fixed Term Contract - 9 months) in London employer: Glas Sas
GLAS is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including hybrid working, generous annual leave, and private medical insurance. Our collaborative work culture fosters innovation and adaptability, making it an ideal environment for those looking to thrive in the dynamic financial services sector in London. With ample opportunities for career development and support for further education, we empower our employees to reach their full potential while contributing to meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Associate (Fixed Term Contract - 9 months) in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Glas Sas. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Glas Sas.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Glas Sas. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Client Services Associate (Fixed Term Contract - 9 months) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Glas Sas and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Glas Sas how you can be a team player!
How to prepare for a job interview at Glas Sas
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Glas Sas.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Glas Sas's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
