At a Glance
- Tasks: Manage client transactions and ensure timely processing in a fast-paced environment.
- Company: Join GLAS, a leading provider of institutional debt administration services with a global presence.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and 28 days annual leave.
- Other info: Great career development opportunities in an inclusive and diverse workplace.
- Why this job: Be part of a dynamic team that values innovation and client success.
- Qualifications: Detail-oriented with strong organisational skills; finance or business degree preferred.
The predicted salary is between 29700 - 36300 £ per year.
- Client Services Associate (Fixed Term Contract - 9 months)
- Fixed Term Contract - 9 months
- Hybrid Working
The role of Client Services Associate
GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.
GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.
The business currently comprises c.500 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice.
GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs.
GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $800 billion assets across its global platform.
The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Milan and Rome.
To expand our successful operation we are hiring a Client Services Associate at GLAS.
The Client Services Associate will liaise very closely with the EMEA Client Services Team.
The role includes managing and processing all operational aspects of GLAS client transactions within specific deadlines.
Each team member has responsibility for a specific portfolio of Loans / Bonds and is the primary operational contact for the Borrowers and Lenders on these transactions.
To be successful in your role
We are looking for a dynamic individual able to work in an entrepreneurial fast pace working environment.
To be successful in this role you are an effective communicator with excellent communication skills.
Responsibilities
- Managing drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities.
- Inputting relevant data into the system Solvas.
- Generating and sending notices to Borrowers and Lenders within specific timeframes.
- Receiving and checking SSI’s, initiating the call back process where necessary.
- Managing funds flow between Borrowers and Lenders.
- Making payments through Barclays. Net, arranging a foreign exchange transaction where appropriate.
- Calculating and payment of principal repayments, interest, commitment and other fees (including PIK and non-pro rata events)
- Reconciling accounts.
- Handling of transfers ensuring requests comply with the transaction documentation and the collection of transfer fees.
- Understanding of deal documentation for inputting into the system or responding to Borrower / Lender queries.
- Dealing with client queries in a timely manner.
- Dealing with Audit request.
- Timely escalation of relevant matters to Team Leader and/or Managers.
- Due diligence with regards to potential fraud, money laundering, and both financial and reputational risk to GLAS.
Experience and Qualifications
- Proven examples of working to tight deadlines
- A high degree of detail and strong organisational skills
- Previous experience of using SOLVAS desirable
- A desirable degree in a finance or business related field
Person Specification
- Strong attention to detail and ability to work to tight deadlines
- Flexibility to adapt to the changing needs of a growing business
- The ability to represent GLAS to high standards and expectations at all times
Benefits
- Base salary + bonus
- Hybrid working
- 28 days annual leave + bank holidays
- Long service award
- Private Medical Insurance
- Private pension plan
- Life insurance plan
- Employee Assistance Program (EAP)
- Season ticket loan scheme
- Yearly eye examination
- Gym membership discount
- Career development and study support
Our people are at the heart of GLAS’ success.
We are committed to attracting, developing and retaining talented individuals in an environment built on inclusivity, diversity and opportunity.
We believe that diverse perspectives drive innovation, encourage meaningful discussion and help us deliver the best outcomes for our clients.
Wearepassionateaboutsupportingouremployees'careerdevelopmentandlong-termsuccess.
Ourcultureisunderpinnedbyourcorevaluesof Excellence, Client Centricity, Collaborationand Innovation, whichguidethewaywework, supportourclientsandachieveresultstogether.
At GLAS, we are committed to creating an environment where everyone has the opportunity to contribute, develop and thrive, regardless of background or experience.
We believe that fostering an inclusive workplace strengthens our business, our people and the service we provide to our clients.
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Client Services Associate (Fixed Term Contract - 9 months) employer: Glas Sas
GLAS is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including hybrid working, generous annual leave, and private medical insurance. Our collaborative work culture fosters innovation and adaptability, making it an ideal environment for those looking to thrive in the dynamic financial services sector in London. With ample opportunities for career development and support for further education, we empower our employees to reach their full potential while contributing to meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Associate (Fixed Term Contract - 9 months)
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Glas Sas.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Glas Sas might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Client Services Associate (Fixed Term Contract - 9 months)
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Glas Sas will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Glas Sas. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Glas Sas confidence in your short-term commitment to the role.
How to prepare for a job interview at Glas Sas
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Glas Sas.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Glas Sas that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
