At a Glance
- Tasks: Drive growth in e-commerce, focusing on Amazon and DTC strategies.
- Company: Join Glanbia, a leader in nutrition with a diverse and inclusive culture.
- Benefits: Hybrid work options, competitive salary, health plans, and continuous learning opportunities.
- Other info: Dynamic environment with opportunities for career development and leadership exposure.
- Why this job: Be a key player in transforming the digital commerce landscape and making an impact.
- Qualifications: Experience in e-commerce, especially with Amazon, and strong commercial acumen.
The predicted salary is between 60000 - 80000 £ per year.
Join this dynamic team focused on delivering better nutrition for every step of life's journey.
The E-Commerce Senior National Account Manager (SNAM) is responsible for driving sustainable and profitable growth across the online ecosystem, namely Marketplaces (Amazon) and DTC. This role plays a critical part in accelerating both digital and digitally influenced sales through strong commercial leadership, strategic partnership management, and best-in-class e-commerce execution. The role requires a highly collaborative and future-focused mindset, working cross-functionally with media, content, data & analytics, RGM, supply chain, and market teams to deliver best-in-class brand and shopper experiences to our consumers online.
The successful candidate will combine strong commercial rigour with a deep understanding of the evolving digital commerce landscape to unlock growth opportunities and drive competitive advantage. This role will be based in London, reports to the Head of Digital Commerce & Insights, and will have 1 direct report. The remit will span across Europe so the candidate will need strong networking and communication skills to navigate and influence across a complex multi-functional and geographical stakeholder network.
Responsibilities:
- Strategy to Execution of Amazon & DTC: Lead the 3P Commercial strategy to create sustainable and profitable growth plans for Optimum Nutrition on Amazon EU. Build the Amazon commercial strategy across Price, Promo, Assortment to differentiate the brand and leverage the breadth of the portfolio - utilizing eRGM principles and PPA. Optimise and finesse the 3P seller strategy to replicate and scale across other marketplaces. Develop growth strategies for DTC sites (Optimum Nutrition and Isopure) in Europe, to build the brand through Commercial, Content and Community initiatives. Provide strategic recommendations and guidance to markets on how to grow brand share on Amazon.
- Europe Marketplace Expansion: Expand business in existing marketplaces e.g. Decathlon in France, Bol in Netherlands, C-Discount in France, to own the buy box and maximise profitability for GPN. Identify new marketplaces for expansion in Europe, build commercial business plans and GTM strategy.
- Business Planning & Performance: Drive revenue, profitability, and market share growth through strong account management and trading excellence. Provide input and sign off on all forecast and financial delivery. Design & own the promotional and activation plan, in particular for key Tier 1 events and NPD launches. Partner closely with RGM and finance teams to drive healthy, sustainable growth. Understand and optimise key profitability drivers including pricing, promotions, mix, media investment, and contribution margin. Balance short-term performance with long-term value creation and brand equity.
- Media, Content, Digital Shelf & Performance Optimisation: Work closely with media and content teams to optimise traffic, conversion and overall digital performance. Collaborate closely with Performance Marketing team to drive performance of GPN brands across the Amazon and DTC platforms, ensuring seamless executions aligned to commercial plans. Leverage digital shelf analytics and search insights to improve discoverability, content quality, and conversion. Champion a test-and-learn mindset to continuously improve performance. Own and constantly optimise PDPs through data-led insight and working closely with our content agency.
- Insight & Analytics: Partnership with COE Data, Analytics & Insights team to identify opportunities, diagnose performance gaps, and shape strategic recommendations. Drive a data-led approach to forecasting, planning and decision making. Translate complex data into clear commercial actions and business narratives.
- Cross-Functional Collaboration & Communication: Build strong partnerships across markets, COE teams, supply chain, finance, marketing, and external partners. Ensure clear communication and alignment across stakeholders to enable execution excellence. Act as a key connector between local market needs and central e-commerce capabilities. Management of Amazon Account Executive to deliver exceptional execution of market plans & strategies. Provide thought leadership and vision for all Amazon team members and stakeholders across the business. Cross-functional leadership of Amazon + Marketplaces business with all regional commercial stakeholders. Be the expert within the GPN business on Amazon, keep well-informed of the latest digital sector developments and opportunities. Showcase experience, successes and learnings in monthly Europe forums. Role sits on E-Com EXLT, providing exposure to Leadership, Strategic Planning and Decision Making and fast track development opportunities.
The Skills you will bring to the team:
- Proven experience in e-commerce, online account management or digital commerce within CPG/FMCG. Amazon experience required.
- Strong understanding of Amazon, DTC and online retail ecosystems.
- Strong commercial acumen with experience managing revenue and profitability and knowledge of forecasting, managing a P&L and performance management.
- Experience working with retail media, digital shelf analytics, and performance data.
- High learning agility, and curious and passionate in the area of digital.
- Ability to drive Strategy through to Execution, working with teams, agencies and markets to execute the plan.
- Data driven mindset with the ability to translate insights into action.
- Strong in communication, relationship building, stakeholder management and influencing.
- Collaborative and adaptable - able to think big picture and also drive hands on execution, flexing objectives as priorities shift.
- Results oriented mindset with a focus on continuous improvement and optimisation and a relentless pursuit of growth.
- Experience working in a fast paced dynamic environment, preferably within the technology or e-commerce industry.
- Passionate about the Sports Nutrition category and being part of a high performing team.
Where and how you will work:
The opportunity will be based in London with hybrid working arrangements available which offer you a greater choice in how you work and live, giving you a better work-life balance.
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform and a competitive compensation package including staff discounts, generous family leave policy, health plan and competitive salary.
About Glanbia:
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award winning and market leading brands and ingredients in more than 100 countries worldwide. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality knowing that together we are more.
Sr. National Account Manager, e-Commerce employer: Glanbia Nutritionals, Inc.
Glanbia Nutritionals, Inc. is an excellent employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its team members. With a focus on employee growth, the company offers robust development opportunities and a competitive compensation package, all while providing the flexibility of hybrid working arrangements in the vibrant city of London. Joining Glanbia means being part of a forward-thinking organisation dedicated to driving impactful strategic solutions in the nutrition sector.
Contact Details:
Glanbia Nutritionals, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sr. National Account Manager, e-Commerce
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Glanbia Nutritionals, Inc. are looking for when hiring for a Sr. National Account Manager, e-Commerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Glanbia Nutritionals, Inc. for the Sr. National Account Manager, e-Commerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Glanbia Nutritionals, Inc. as a Sr. National Account Manager, e-Commerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Glanbia Nutritionals, Inc.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Sr. National Account Manager, e-Commerce.
We think you need these skills to ace Sr. National Account Manager, e-Commerce
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Glanbia Nutritionals, Inc., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Glanbia Nutritionals, Inc.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Glanbia Nutritionals, Inc.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Glanbia Nutritionals, Inc.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Glanbia Nutritionals, Inc. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Glanbia Nutritionals, Inc.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
