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- Tasks: Lead customer strategy for a global nutrition company and optimise sports nutrition product categories.
- Company: Join Glanbia, a leader in better nutrition with a diverse and innovative culture.
- Benefits: Enjoy competitive pay, hybrid work options, and continuous learning opportunities.
- Why this job: Make a real impact on health and performance while driving growth in a fast-paced environment.
- Qualifications: 8+ years in revenue growth management, ideally in FMCG, with strong analytical skills.
- Other info: Be part of a diverse team that values individuality and offers excellent career development.
The predicted salary is between 43200 - 72000 £ per year.
Join this dynamic team focused on delivering better nutrition for every step of life’s journey.
A vacancy has arisen for a Head of Customer Strategy in London, UK or Dublin, Ireland, on a permanent basis. Join Glanbia Performance Nutrition – a global nutrition company creating better, healthier, more sustainable sources of nutrition – to help millions of people everywhere to achieve their performance and healthy lifestyle goals.
This newly created position aims at the strategic steering and optimization of the Sports Nutrition product categories in order to maximize revenue and profitability, and has a significant influence on the future strategic direction. The role will play a key role in optimizing commercial performance, with a focus on channel-based portfolio design, revenue growth management, and pricing and promo strategy and implementation. It is responsible for the development and implementation of effective Revenue Growth and Category strategies with a focus on the Optimum Nutrition brand to ensure continuous and sustainable growth.
Key Responsibilities- Lead the design of Customer Strategy for Continental Europe.
- Develop a deep understanding of the short and long term ROI of all customer investment drivers over time to optimise ongoing.
- Lead the development of best in class trade terms architecture and constantly seek to optimise to minimise exposure and improve the ROI of all investments.
- Link trade investment to strategic priorities using more for more performance principles.
- Champion channel & product differentiation.
- Define the pricing & promotion strategy for the CE region.
- Monitor & report pricing evolution in the markets.
- Implement best practices for data management and reporting across commercial functions.
- Develop an external selling toolkit for the commercial team.
- Coach and develop the commercial team, providing guidance to ensure continued development of the commercial function.
- Work closely with marketing, sales, and finance teams to create aligned business plans and strategies.
- Monitor and evaluate the effectiveness of trade marketing initiatives.
- Act as a central point of coordination between sales, marketing, supply chain, and finance teams.
- Minimum of 8 years of relevant RGM experience.
- Strong understanding of end to end commercial FMCG sales processes.
- Excellent analytical and strategic thinking skills.
- Strong leadership and team management capabilities.
- Exceptional communication and interpersonal skills.
- Proficiency in data analysis tools and software.
- Ability to thrive in a fast-paced, dynamic environment.
- Fluent English (spoken and written) and ideally one other European language.
The opportunity will be based in London, UK or Dublin, Ireland with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance.
What we would like to offer you! The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates.
Head of Customer Strategy employer: Glanbia Nutritionals, Inc.
Contact Detail:
Glanbia Nutritionals, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Strategy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and strategies, especially around customer engagement and revenue growth. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Customer Strategy. Highlight your skills in channel strategy design and revenue management to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to better nutrition for everyone.
We think you need these skills to ace Head of Customer Strategy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Head of Customer Strategy role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and results speak volumes, so let us see how you've driven growth or improved strategies in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the position shines through!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all candidates efficiently. Plus, it’s super easy!
How to prepare for a job interview at Glanbia Nutritionals, Inc.
✨Know Your Numbers
As a Head of Customer Strategy, you'll need to demonstrate your analytical skills. Brush up on key metrics related to revenue growth management and pricing strategies. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Understand the Market Landscape
Familiarise yourself with the current trends in the sports nutrition market, especially in Continental Europe. Research competitors and be prepared to share insights on how you would position the Optimum Nutrition brand against them.
✨Showcase Your Leadership Style
This role requires strong leadership capabilities. Think about examples from your past where you've successfully led teams or projects. Be ready to discuss how you foster a high-performance culture and develop talent within your team.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with marketing, sales, and finance teams. Prepare to discuss your experience in multi-functional collaboration and how you ensure seamless execution of commercial strategies. Highlight any specific tools or methods you've used to facilitate this.